Check-in Premium: we have reopened the dedicated counters at Lisbon airport beside the Premium Customer Center.

Check-in options

More check-in options

Find out about more check-in options. Choose the best one for you.

At the airport or at home

Checking in doesn’t have to be complicated or time-consuming. Discover which way of checking in is most convenient for you.

Regardless of how you check in, don’t forget that you must be at the boarding gate at least 30 before departure time.

Available from 36 hours prior to departure, except flights to the USA, which due to government restrictions are available from up to 24 hours prior to departure.

The start of your trip in the palm of your hand

You can use mobile check-in to choose your seat and have your boarding pass sent directly to your mobile device.

Download the TAP app:

IOS | Android

Always have your boarding card with you with Google Now:

Now you can also access your boarding card automatically with the Google Now feature without having to open your email or changing your settings.

With this feature you can access your boarding card automatically, without opening your email or changing your settings.

Just associate an app-compatible email account on your Android device to start using this new feature, and your boarding card will automatically appear as a notification on the day of your flight.

Advantages

Fast - The mobile check-in service saves you time. It’s a tool that helps you avoid waiting in line and possible delays.
Simple - All you need is your smartphone or tablet. Download the TAP app and you’re ready to go.
Eco-friendly - Your boarding pass is downloaded immediately to your smartphone or tablet. You don’t have to print it out. You can just show it on your mobile device.

Important information There are airports where the boarding pass must be collected in person at the counter, even if online check-in has been done. In these cases you must arrive in advance at the airport to complete check-in procedures.

The best boarding experience

We know that our passengers’ time is precious.

You can use our priority service, which speeds up check-in and baggage drop.

This service is available in Lisbon Terminal 1 at counters A25-A30 for passengers:

Travelling Business Class - Top Executive, Executive;
Travelling Plus;
With TAP Miles&Go Navigator Card;
With TAP Miles&Go Gold Card;
With TAP Miles&Go Silver Card;
With Star Alliance Gold Card.

And at Porto airport counter 18 for passengers:

Travelling Business Class - Top Executive, Executive;
Travelling Plus;
With TAP Miles&Go Navigator Card;
With TAP Miles&Go Gold Card;
With TAP Miles&Go Silver Card;
With Star Alliance Gold Card.

Who can use the service

The Premium Check-in service is available for passengers travelling in:

Business Class - Top Executive, Executive;
Plus;
WIth a Star Alliance Gold card;
With a TAP Platinum Visa, TAP Business or TAP Gold Visa card *.

or passengers holding one of the following cards:

TAP Miles&Go Gold Card;
TAP Miles&Go Silver Card.

* except customers traveling with a Discount fare.

At some airports, you may find our self-service check-in kiosks, which allow you to:

Check in quickly and automatically.
Choose your seat and print your board pass.
Use the e-ticket number, booking code or TAP Miles&Go customer number given when booking as identification.

If you are travelling with baggage, you can hand it in at the drop-off desks at the airport.

Available for all flights operated by TAP or TAP Express (numbered 1 to 3999).

All passengers must be at the boarding gate 30 minutes before departure time, otherwise they may not be allowed to board.

TAP passengers will find a dedicated area at Lisbon Airport where they can drop off their own luggage.

Modern, spacious and practical, with its Self Bag-Drop service and E-Check-in Kiosks, will make your journey easier.

At Check-in A you can:

Avoid the queues at the desk;
Print your boarding card and baggage label;
Avoid the queues at the desk;

Check-in counters

If you have not managed to check-in online, then for your comfort you can do so at the airport, where you can also seek help from an agent to complete your check-in and bag drop.