Lost or stolen tickets
TAP tickets issued for domestic flights — within Continental Portugal and the islands of Madeira and the Azores — cannot be replaced.
Except in these circumstances, if your ticket has been stolen or t lost it may be replaced as a lost/stolen ticket if the passenger signs a TAP form assuming responsibility for its use.
This service is liable for the following fees:
- European flights: €100 (Except those to and from Spain: €50)
- Intercontinental flights: €170
- The fees charged are non-refundable.
- Fees are charged on a case-by-case basis and not per passenger, meaning a family is considered as a single case.