Service fees

Find out how Service Fees are applied


	Service fees applied to award tickets


	Miles and Silver	Gold and Navigator
Service fees for ticket changes
Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight	30 EUR / USD	Exempt
Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight	60 EUR / USD	Exempt
Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued	60 EUR / USD	Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded	50 EUR/USD	Exempt
Service fees for no-shows
Ponte Aerea flights: Fee applied for No-Show	100 EUR / USD	100 EUR / USD
Continental and Intercontinental Flights: Fee applied for No-Show	100 EUR / USD	100 EUR / USD
Service fees for reinstating miles
Continental Flights	100 EUR / USD	80 EUR / USD
Intercontinental Flights	140 EUR / USD	112 EUR / USD
Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded	80 EUR / USD	Exempt
Service fees for using the TAP Mile&Go Assistance Center or TAP counters
Ponte Aerea Flights: Fee applied when issuing an award ticket	15 EUR / USD	15 EUR / USD
Continental TAP Flights: Fee applied when issuing an award ticket	25 EUR / USD	25 EUR / USD
Intercontinental TAP Flights: Fee applied when issuing an award ticket	40 EUR / USD	40 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket	30 EUR / USD	30 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket	45 EUR / USD	45 EUR / USD
Service Fees to Reward bookings
Ponte Aerea Flights: Fee applied to online issuances	5 EUR / USD	5 EUR / USD
Continental TAP flights: Fee applied to online issuances	17 EUR / USD	17 EUR / USD
Intercontinental TAP flights: Fee applied to online issuances	25 EUR / USD	25 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances	25 EUR / USD	25 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances	40 EUR / USD	40 EUR / USD

Service fees applied to award tickets

Miles and Silver

Service fees for ticket changes

Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight

30 EUR / USD
Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight

60 EUR / USD
Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued

60 EUR / USD
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded

50 EUR/USD

Service fees for no-shows

Ponte Aerea flights: Fee applied for No-Show

100 EUR / USD
Continental and Intercontinental Flights: Fee applied for No-Show

100 EUR / USD

Service fees for reinstating miles

Continental Flights

100 EUR / USD
Intercontinental Flights

140 EUR / USD
Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded

80 EUR / USD

Service fees for using the TAP Mile&Go Assistance Center or TAP counters

Ponte Aerea Flights: Fee applied when issuing an award ticket

15 EUR / USD
Continental TAP Flights: Fee applied when issuing an award ticket

25 EUR / USD
Intercontinental TAP Flights: Fee applied when issuing an award ticket

40 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket

30 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket

45 EUR / USD

Service Fees to Reward bookings

Ponte Aerea Flights: Fee applied to online issuances

5 EUR / USD
Continental TAP flights: Fee applied to online issuances

17 EUR / USD
Intercontinental TAP flights: Fee applied to online issuances

25 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances

25 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances

40 EUR / USD

Gold and Navigator

Service fees for ticket changes

Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight

Exempt
Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight

Exempt
Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued

Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded

Exempt

Service fees for no-shows

Ponte Aerea flights: Fee applied for No-Show

100 EUR / USD
Continental and Intercontinental Flights: Fee applied for No-Show

100 EUR / USD

Service fees for reinstating miles

Continental Flights

80 EUR / USD
Intercontinental Flights

112 EUR / USD
Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded

Exempt

Service fees for using the TAP Mile&Go Assistance Center or TAP counters

Ponte Aerea Flights: Fee applied when issuing an award ticket

15 EUR / USD
Continental TAP Flights: Fee applied when issuing an award ticket

25 EUR / USD
Intercontinental TAP Flights: Fee applied when issuing an award ticket

40 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket

30 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket

45 EUR / USD

Service Fees to Reward bookings

Ponte Aerea Flights: Fee applied to online issuances

5 EUR / USD
Continental TAP flights: Fee applied to online issuances

17 EUR / USD
Intercontinental TAP flights: Fee applied to online issuances

25 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances

25 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances

40 EUR / USD

The amount in USD will be charged according to the current exchange rate.

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed. As passengers, Gold Clients are exempt from date and flight number change fees.
All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
The service charge for TAP Miles&Go Service Centre is not refundable.
The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
It is not possible to change flights from award bookings where the TAP Miles&Go Account has been cancelled.
Values were updated and published on the site on October 10, 2022.