Boarding
Preferred Boarding at Special Prices
- From September 20 to September 27
- To flights operated on November 1-December 14, 2023; January 10-March 21; and April 9-30, 2024
- To bookings made on flytap.com, whenever applicable
Get ready to fly!
The boarding pass is useful from the moment you arrive at the airport until you board the plane, as it contains the following information:
- Flight departure time and the terminal to which you should go;
- The gate1 and boarding area (Premium, A, B or C);
- Your seat onboard and the Class in which you will be flying.
Boarding areas
On the aircraft, all the smaller personal accessories you carry with you, such as a ladies’ handbag or a personal computer, must be placed under the seat in front. This will ensure you will have all you need with you and will free up space for larger items in the overhead bins.
Passengers with Top Executive and Executive, and TAP Miles&Go Gold and Silver Clients will continue to have access to their own priority boarding area: Premium Boarding.
The boarding sequence is as follows:
- Families with small children (less than 2 years old) and passengers with special needs;
- Premium Boarding Clients (who can board whenever they want);
- Boarding of passengers from zone A and, sequentially, from zones B and C.
Don't be late. To guarantee the punctuality of your flight, we close the boarding gates 30 minutes before the departure time. Please make sure you are at the boarding gate before this time.
Boarding Options
Board Your Economy Class flight via Zone A
Preferred Boarding is a service that allows you to be one of the first passengers to arrive on the plane and have more time to accommodate your hand baggage. You can add Preferential Boarding to your Economy Class flight (Discount, Basic, Classic and Plus fares) and board the plane via zone A, immediately after Premium passengers.
To take advantage of Preferred Boarding, you must reach the boarding gate before the beginning of the boarding process, so that TAP can offer you this service.
Main benefits:
Board first
Settle in on board swiftly and conveniently, on TAP flights departing from Lisbon, and make use of:
- An exclusive area at the departure gate (depending on airport);
- Boarding at a chosen time;
- Exclusive buses (available only on long-haul flights when boarding is not possible by airbridge).
Note: The Premium Boarding service is not available on the Ponte Aérea.
| Discount | Basic | Classic | Plus | Executive | Top Executive | |
| TAP Passenger | X | X | X | X | ✓ | ✓ |
| TAP Miles&Go Gold | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Star Alliance Gold card | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| TAP Miles&Go Silver | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
- From September 20 to September 27
- To flights operated on November 1-December 14, 2023; January 10-March 21; and April 9-30, 2024
- To bookings made on flytap.com, whenever applicable
TAP informs its Passengers that the time necessary for the control of documentation at Portuguese airports, under the responsibility of the Immigration and Borders Service (SEF), can be over 30 minutes.
In order to avoid delays in flights or even non-attendance, TAP advises all Passengers with intercontinental and non-Schengen flights to check the waiting time at the SEF and to plan in advance the arrival at the counters of this service.
It is recommended that Passengers preferably use automatic control machines if they carry electronic identity documents.
Related Tools
Learn about the features and advantages of TAP fares and choose the one that best suits your profile or trip.
Learn more about the Fast Track and TSA PreCheck services and get security check priority.