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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
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Book

Discover the best offers, find out about extra services and learn how you can give someone special a nice surprise!

What are TAP Upgrades?

TAP Upgrades service simplifies the process of upgrading from Economy to Executive Class, bringing it within everyone’s reach. This new format and attractive prices means there are three ways you can get upgrades whenever you contact the airline. Subject to availability, you can upgrade at Lisbon airport, place a bid for Executive Class travel or use your TAP Miles&Go Miles. 
 

How do I Upgrade at the airport?

Passengers can upgrade to Executive Class, subject to availability, by paying a fixed fee at any ticket desk.

See the routes and TAP flight upgrade prices here
 

How do I Upgrade using miles?

Passengers can use their TAP Miles&Go Miles to upgrade to Executive Class, subject to availability, on TAP and Star Alliance flights.

See here for full details.
 

Help videos

  • Time to Think
    TAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
  • TAP Personalised Assistance
    TAP Personalised Assistance guarantees assistance for departures, arrivals and transfers. This support service available to all passengers who want to benefit from this assistance at all the stages of their flight.
  • TAP Gift Vouchers
    Purchase and personalize a Gift Voucher online.
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Contacts

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Phone and Skype

Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
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