There are more services, features, advantages and benefits open to TAP Account holders. After login we offer a wide range of options and offers that are personalised to your preferences, which you can access easily online from anywhere through your mobile device.
These are just some of the wide range of benefits and advantages available by signing up for a TAP Account:
You can edit your profile data, indicate your preferences, manage what communications you want to receive by e-mail, text message or Push notification, manage your bookings and, with your consent, allow personalisation of the offers we make available to you, as well as benefit from a faster and more agile selection and booking process.
In this section of your profile you can manage what communications you wish to receive from TAP Air Portugal.
This allows you to subscribe or unsubscribe at any time to any of the newsletters sent to your e-mail as well as any Push notifications or text messages.
By subscribing to TAP Air Portugal communications you accept our Newsletters Subscription Terms and Conditions.
So that TAP Air Portugal can offer you content, campaigns or promotions that you will be interested in, you can select the topics you prefer in your Client Area, which will ensure the offers we present to you as you browse our website are more personalised.
After logging into your TAP Account, and using your booking code, you will have access to a summary of all the bookings that have been made with your profile, which you can then manage quickly and easily. You can also access a general list of all flights booked online, via a mobile device or at your travel agency, and you can associate new bookings, or those made prior to opening a TAP Account, to your bookings list at any time. The Client is wholly responsible for associating bookings, which assumes the prior authorisation of the person who made the booking if it is not the account holder.
Something unexpected came up? Your plans have changed? If the rules of your fare allow it and a condition is that immediate payment is made, you may use this feature to change your booking. This feature is available 24 hours a day at www.flytap.com, in the Client Area of your TAP Account or through our apps on any mobile device.
Quicker and simplified booking process
We have made the booking process faster and simpler by automatically filling in your details and by offering personalised promotions based on your preferences and profile.
By carrying out transactions on TAP Air Portugal websites, the User agrees to use the booking area only for bookings or legitimate purchases for themselves or third parties, providing they have authorisation or the legal right to do so.
The use of a credit or debit card implies that the User is the holder and is of the legal age to use it. The use of a credit or debit card by someone who is not the cardholder implies that the User has obtained the cardholder’s permission. The credit or debit card holder is always responsible for ensuring payment of charges made using their card.
The User must not interfere in any way with the operation or functioning of the booking area, or of any other area available via TAP Air Portugal websites.
The User furthermore agrees to comply with the terms and conditions, and is responsible for all expenses, commissions, taxes and other costs that may arise from using TAP Air Portugal websites and/or its systems and booking and purchasing areas.
Booking additional services
You may add additional and complementary bookings of services to your flight booking at any time, such as hotel accommodation, car hire, among others. (See here for all available services). You may also directly add hotel accommodation or car hire.
Cancellations, Refunds and Invoices
Have your travel plans changed? With the online refund feature you can cancel your booking up to 24 hours prior to departure and request a refund of your ticket price. The option will be available if your fare allows flexible and available booking changes. Depending on the conditions of the fare, you can then make a refund request.
Seat selection and reservation
TAP Air Portugal makes it possible for you to reserve your seat in advance, either before travelling or during check-in. You can choose your seat directly while booking your flight or at any time afterwards by accessing your TAP Account or when checking-in online.
Book Special Meals
A varied selection of special meals is available on TAP Air Portugal operated flights for passengers with special dietary requirements or preferences.