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    Informations

    Informations

    Restrictions for the transport of baggage on flights to and/or from Abidjan, Accra, Bissau, Dakar, Lomé, Praia and São Vicente.


    Due to space limitations on our aircrafts, during certain times of the year, purchase of extra baggage transportation is restricted for the following destinations and periods:

    • Travelling to Abidjan, Accra, Bissau, Dakar, Lomé, Praia and São Vicente:
      • Christmas – from 15 December 2017 to 8 January 2018
      • Easter – from 15 March to 1 April 2018
      • Summer – 20 June to 15 August 2018.
    • Departing from Abidjan, Accra and Lomé:
      • New Year’s – 1 January to 8 January 2018
      • Easter – 2 April to 10 April 2018
      • Summer – 20 August to 16 September 2018.
    On flights to Abidjan, Accra, Bissau, Dakar, Lomé, Praia and São Vicente, and from Abidjan, Accra and Lomé transport of excess baggage will not be permitted, weight, size and/or extra pieces, past what is included in the baggage allowance of the acquired fare. The number of pieces accepted will be in accordance to what is indicated on the ticket and, for each piece, the sum of the three dimensions (height + length + width) cannot exceed 158cm, with a maximum weight of 23kg, in Economy and 32kg, in Executive class.

    This restriction is applied to all tickets, regardless of the product that is acquired or the Passenger’s Frequent Flyer status, with the exception of tap|discount tickets (issued before 4 April, for journeys starting on 1 September), where it is possible to add the transport of one piece of baggage.

    We present our sincere apologies for any inconvenience that this situation may cause.