Check-in – Online, at the desk, automatic, and other options

  • Book flight
    Type of trip
    Stopover
    Make a stop for 1 to 5 nights (24 to 120 hours) in Portugal during your trip.
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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Number of passengers
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Book with:
    Additional information
    Only flights operated by TAP and TAP Express can be booked using miles. This option is exclusive to logged in TAP Miles&Go Clients.
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    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
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    Cancel/Refund
    Manage reservation 
    Enter your reservation code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “reservation ref.” field on the electronic ticket you received by email.
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    Print your invoice
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the reservation details.
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    Rent-a-car Hotel Transfer See all book options
  • Check-in
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    Enter your reservation information
    Enter your reservation information
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “reservation ref.” field on the electronic ticket you received by email.
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    Additional information
    Insert here your TAP Miles&Go Client Number.
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  • Flight information
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    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the flight number you would like to search for.
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Check-in

Discover all the check-in options you can choose from.

Can I check in from my home?

TAP has a partnership with Skybags that offers a personalised check-in and luggage pick up at your home or address.

It is available to passengers flying from Lisbon Airport.

What is the price for Home Check-in service?

The Home Check-in service with Skybags costs €35 per passenger, within the Greater Lisbon area (Lisbon, Sintra and Cascais Line, Almada and Caparica).

Please check conditions at Skybags’ website.

How can I request Home Check-in service?

You just need to call the Skybags Contact Center (808 20 20 03) or e-mail your request to geral@skybags.net, providing your flight and personal information.

I'm a TAP Miles&Go Client. Do I benefit from using the Home Check-in service?

Yes. A TAP Miles&Go Client can earn up to 750 miles by using the Skybags service. During special campaign periods, clients can get extra miles.

Skybags does not charge for the extra piece of luggage allowed to Gold and Silver TAP Miles&Go Members.

You can find more information here.

Online services

Before the flight

Contacts

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

Toll Free: +1800 221 73 70
Monday to Sunday: 24h
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