Check-in – Online, at the desk, automatic, and other options

Check-in

Discover all the check-in options you can choose from.

Can I check in online for my flight?

Yes. Using the “Check-in” button found in the green bar at the top of all pages on flytap, or you can check-in online here.

 

Discover all you need to know about online check-in.

Can I check in the other passengers on my booking online ?

Yes. Online Check-in allows you to check in several passengers.

Can I check in online if I'm travelling with checked luggage?

Yes. Like Mobile Check-in, the Online Check-in service is available to passengers travelling with checked luggage.

On the day of the flight, you just have to drop-off your luggage in the drop-off counter at the airport.

I've checked-in online but cannot print my boarding pass. What should I do?

You may send your boarding pass to your mobile phone via SMS.

Also, you can print your boarding pass at the airport kiosks or directly at the check-in counter.

Can I choose my seat when I check in online?

Yes. You can book your seat during Online Check-in.

If you want a pre-assigned seat more than 36 hours before the flight, please contact the TAP Contact Center.

Can I change my seat when I check in online?

Yes. You can change seats online, but only if the check-in process is still open.If you want to change your seat more than 72 hours before the flight, please contact the TAP Contact Center.

I've already checked in online. Where do I go at the airport?

If you already have your boarding pass, you may go directly to the boarding gate. If not, you’ll have to request it at the check-in counter.

If you’re travelling with checked luggage, you also must first leave it at the drop-off counter.

When I checked in, I didn't get a seat. What should I do?

Please go to the boarding gate, where the situation will be resolved.

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