Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.
The group travel booking requires a minimum of 15 passengers and a maximum of 40. For more information click here.
You can expect to receive a reply by email within 2 business days. This email will include information on the fare conditions (these conditions vary depending on load factor, demand, fare type and group size), the luggage conditions and the expiration date of the quotation.
The luggage allowance offered to groups is equivalent to the individual basic allowance but additional luggage can be negotiated for the group.
No. All the passengers must travel on the same dates and under the same contractual conditions. If you are planning to travel on other dates or even to a different destination to your group, you have to make an individual booking.
The payment is divided into two phases. As the first phase you must mark your booking after your confirmation. The balance will be paid later. The terms of payment and the limits vary depending on the group.
Yes. Just contact TAP via the email you have already used to put this in motion and confirm the booking.
After the payment has been received in full, the ticket issuance is managed by TAP who sends them to the organiser/head of the group.
No changes or refunds are permitted after the tickets have been issued. Cancellation of the seat booking before payment may be subject to cancellation penalties; this information will be included in the contract.