Once your registration is complete, you will be assigned a company identification code (e.g. CI123: CI - programme ID; X - country ID; 123 - company code).
It will be through the company identification code that we will account for the trips of your company. This procedure applies to bookings made directly with TAP or through your travel agency and acquired in the country where you are registered in the programme.
From there, all tickets purchased and flown by your employees at TAP and TAP Express will be credited to your company account.
Rebates added to the Corporate Balance are calculated based on the amount of the Fare and Airline surcharge (YQ). Example: Corporate Balance = (Fare+Airline surcharge) x TAP product.
Each TAP product has been assigned a certain percentage.
Status TAP Corporate:
tap|top executive 4%.
Status TAP Corporate Plus (not available in all markets):
tap|top executive 5%.
If you purchase your tickets through a travel agent, your CI Code must be inserted into the OSI booking as follows:
Amadeus: OSTP CP/CIP123
Sabre: 3OSI TP CP/CIP123
Apollo: @:3OSITP CP/CIP123
Worldspan: 3OSI TP CP/CIP123
Should you choose to purchase through flytap.com, the CI Code must be included in the “Booking Passenger Details” tab in the “Corporate programmes” field.
The CI Code is entered automatically on purchases made through tapcorporate.com.
When using the balance, will my company earn a rebate on the amount of that purchase?
Points are earned based on the amount paid for the fare and the airline surcharge (YQ). If you use the accumulated balance to pay for these amounts in full, you will not earn anything. However, if you paid part of the cost, you will be entitled to earn a rebate on the portion you paid.
By accumulating TAP Corporate balance, do I still accumulate TAP Miles&Go miles?
Yes, as long as your employee has the TAP Miles&Go Customer number associated with the reservation, the TAP Corporate program offers balance for your company and TAP Miles&Go miles for the passenger making the flight.
After reading my account statement, I see that there are flights that have not been credited to my account. What should I do?
If you wish to claim missing points, you should make the claim in Your Account. In your personal area, you will find a form you can use to file the claim online. Please note that the claim can only be accepted within 6 months of the original date of the trip.
You can check your TAP Corporate balance in the My Corporate menu by selecting the Balances & Transactions option. Here you will see a list of all the rebates earned and all transactions made in your account.
Can I earn TAP Corporate rebates on all tickets issued?
TAP Corporate balance is only earned with TAP tickets (047) and for travel with TAP (flights on TAP or TAP Express aircraft). Will be considered for TAP Corporate balance accumulation the tickets issued in which markets TAP program TAP Corporate is implemented.
Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.