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    Upgrade with Star Alliance

    Upgrade across a global airline network!

    Star Alliance is the first airline alliance to offer upgrade awards across its network. Instead of just upgrading on an individual airline basis, you can do it across a global airline network!

    Booking

    Book your paid flight through any participating Star Alliance partner. After your ticket has been issued, book your Star Alliance partner airline upgrade online.

    AirlinesBooking windows *
    Asiana Airlines Departure day only
    ANA Maximum 56 days before departure
    Lufthansa Minimum 3 hours and maximum 340 days before departure
    SWISS Minimum 3 hours and maximum 340 days before departure
    Adria
    Aegean Airlines
    Air Canada
    Air China
    Air India
    Air New Zealand
    Austrian
    Avianca Taca
    Brussels Airlines
    Copa Airlines
    Croatia
    Egyptair
    Ethiopian Airlines
    Eva Air
    LOT
    Scandinavian Airlines
    Shenzhen Airlines
    Singapore
    South African
    Thai Airlines
    Turkish Airlines
    United Airlines
    Up to 24 hours before departure
    * * Online requests for upgrades must be made at least 24 hours before the flight. If you wish to request an upgrade closer to departure time and the airline you are travelling with allows it, please contact the Victoria Service Centre to make your request. .

    Am I eligible for a Star Alliance Upgrade?

    Airlines Upgrade from Economy to Business Upgrade from Economy to First** Upgrade from Business to First

    Adria

     

     

     

     

     

     

     

    Y, B
     







     



     

    -

    -

    Aegen Airlines

    -

    -

    Air Canada - -
    Air China - C, D
    Air India - C, D
    Air New Zealand - -
    ANA - C, D
    Asiana Airlines - C, D
    Austrian - -
    Avianca Taca - -
    Brussels Airlines - -
    Copa Airlines - -
    Croatia - -
    Egyptair - C, D
    Ethiopian Airlines - -
    Eva Air - -
    LOT - -
    Lufthansa - C, D
    Scandinavian Airlines - -
    Shenzhen Airlines Y, B -
    Singapore - C, D
    South African - -
    SWISS - C, D
    Thai Airlines - C, D
    Turkish Airlines - -
    United Airlines Y, B C, D
    ** Available when Aircraft has only 2 Cabins (Economy & First).

    Terms and conditions

    • Upgrades are only available in certain booking classes and may vary by carrier.
    • US Airways' partnership has ended on 16 January 2015.
    • Upgrades cannot be combined with other awards.
    • The same number of miles is required for upgrades, whether the passengers are adults or children.
    • Same conditions as original ticket apply. You collect Status Miles based on the original ticket.
    • Mileage requirement stated is per flight segment.
    • For cancellation and rebooking please contact the operating carrier directly.
    • The seat availability varies according to the destination and time of year. The number of seats is limited even if flights are not fully booked. These awards may not be available on all flights. Please contact your Victoria Service Centre.
    • Scandinavian does not allow Star Alliance Upgrade Awards on domestic or European flights.