Can I check in online for my flight?
Yes. Using the “Check-in” button found in the green bar at the top of all pages on flytap, or you can check-in online here.
Can I check in the other passengers on my booking online ?
Yes. Online Check-in allows you to check in several passengers.
Can I check in online if I'm travelling with checked luggage?
Yes. Like Mobile Check-in, the Online Check-in service is available to passengers travelling with checked luggage.
On the day of the flight, you just have to drop-off your luggage in the drop-off counter at the airport.
I've checked-in online but cannot print my boarding pass. What should I do?
You may send your boarding pass to your mobile phone via SMS.
Also, you can print your boarding pass at the airport kiosks or directly at the check-in counter.
Can I choose my seat when I check in online?
Yes. You can book your seat during Online Check-in.
If you want a pre-assigned seat more than 36 hours before the flight, please contact the TAP Contact Center.
Can I change my seat when I check in online?
Yes. You can change seats online, but only if the check-in process is still open.If you want to change your seat more than 72 hours before the flight, please contact the TAP Contact Center.
I've already checked in online. Where do I go at the airport?
If you already have your boarding pass, you may go directly to the boarding gate. If not, you’ll have to request it at the check-in counter.
If you’re travelling with checked luggage, you also must first leave it at the drop-off counter.
When I checked in, I didn't get a seat. What should I do?
Please go to the boarding gate, where the situation will be resolved.
