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Plan your journey with TAP
TAP continues to gradually adjust its operation in response to the lifting of mobility restrictions that were imposed, as well as the willingness and desire to travel. Doing so always with the greatest safety.
 
TAP Clean& Safe
Your health and safety are our priority.
 
We have developed and implemented new standard for hygiene, health and sanitary safety - TAP Clean & Safe, which is in line with the guidelines of EASAIATADGS UCS,, so that you can travel safely.

Find out here the measures we have been implementing and the good practices to ensure that you can travel safely.

We're ready, when you're ready
For extraordinary times, extraordinary solutions. We offer flexibility, value, time and peace of mind to manage your reservation.

Find out the conditions here.

List of routes operating

Route Frequency
01 April - 30 April 
Frequency
01 May - 31 May
 Lisbon - Faro (FAO)  15 flights per week  15 flights per week 
 Lisbon - Porto (OPO)   28 flights per week  28  flights per week
 Lisbon - Funchal (FNC)  21 flights per week  21  flights per week
 Porto - Funchal (FNC)  5 flights per week  5  flights per week
 Lisbon - Ponta Delgada (PDL)   9 flights per week  9  flights per week
 Porto - Ponta Delgada (PDL) 1  3 flights per week  Not operating
 Lisbon - Terceira (TER)  4 flights per week  4  flights per week

1 Only during Easter, between March 29 and April 11.

Whenever required, the list of routes can be adjusted.
Route Frequency
01 April - 30 April
Frequency
01 May - 31May
 Lisbon - Stockholm (ARN)  3 flights per week  5 flights per week
 Lisbon - Berlin (BER)  7 flights per week  7 flights per week
 Lisbon - Bilbao (BIO)  7 flights per week  7 flights per week
 Lisbon - Brussels (BRU)   8 flights per week  12 flights per week
 Lisbon - Copenhagen (CPH)  3 flights per week  5 flights per week
 Lisbon - Dusseldorf (DUS)  7 flights per week  7 flights per week
 Lisbon - Frankfurt (FRA)  10 flights per week  14  flights per week
 Lisbon - Hamburg (HAM)  7 flights per week  7 flights per week
 Lisbon - London (LHR)   15 flights per week  15 flights per week
 Lisbon - Manchester (MAN)   Not operating  8 flights per week
 Lisbon - Munich (MUC)  8 flights per week  9 flights per week
 Lisbon - Prague (PRG)  3 flights per week  5 flights per week
 Lisbon - Seville (SVQ)  8 flights per week  8 flights per week
 Lisbon - Tenerife (TFS)  3 flights per week  4  flights per week
 Lisbon - Geneva (GVA)   9 flights per week  13 flights per week
 Lisbon - Zurich (ZRH)  8 flights per week  8 flights per week
 Lisbon - Paris (ORY)  21 flights per week  21 flights per week
 Lisbon - Nice (NCE)  6 flights per week  8 flights per week
 Lisbon - Toulouse (TLS)  6 flights per week  8 flights per week
 Lisbon - Marseille (MRS)  6 flights per week  8 flights per week
 Lisbon - Lyon (LYS)  6 flights per week  8 flights per week
 Lisbon - Amsterdam (AMS)   9 flights per week  13 flights per week
 Lisbon - Madrid (MAD)  22 flights per week  23 flights per week
 Lisbon - Barcelona (BCN)  18 flights per week  18 flights per week
 Lisbon - Málaga (AGP)  8 flights per week  8 flights per week
 Lisbon - Valencia (VLC)  8 flights per week  8 flights per week
 Lisbon - Luxembourg (LUX)  2 flights per week  3 flights per week
 Lisbon - Milan (MXP)  10 flights per week  14 flights per week
 Lisbon - Rome (FCO)  8 flights per week  15 flights per week
 Lisbon - Dublin (DUB)  8 flights per week  8 flights per week
 Lisbon - Warsaw (WAW)  3 flights per week  5  flights per week
 Porto - Geneva (GVA) 1  4 flights per week  Not operating
 Porto - London (LGW)   Not operating  4  flights per week
 Porto - Luxembourg (LUX) 1  4 flights per week  Not operating
 Porto - Paris (ORY)  7 flights per week  7 flights per week
 Porto - Zurich (ZHR) 1  3 flights per week  Not operating
 Lisbon - Gran Canaria (LPA)  3 flights per week  4 flights per week

1 Only during Easter, between March 29 and April 11.

Whenever required, the list of routes can be adjusted.
Route Frequency
01 May - 31May
Frequency
01 June - 30 June
 Lisbon - Newark (EWR)  5 flights per week  10 flights per week
 Lisbon - Boston (BOS)   3 flights per week  6 flights per week
 Lisbon - Toronto (YYZ)   2 flights per week  4 flights per week
 Lisbon - Cancun (CUN)  3 flights per week  3 flights per week
 Lisbon - Washington (IAD)  2  flights per week  4 flights per week
 Lisbon - Miami (MIA)  3 flights per week  3 flights per week
 Lisbon - Chicago (ORD)  Not operating  3 flights per week
 Lisbon - San Francisco (SFO)   Not operating  3 flights per week
 Porto - Newark (EWR)  1 flight per week  1 flight per week
Whenever required, the list of routes can be adjusted.
Route  Frequency
01 April - 30 April
Frequency
01 May - 31 May
 
 Lisbon - São Paulo (GRU)   8 flights per week  9 flights per week
 Lisbon - Rio de Janeiro (GIG)  6 flights per week  8 flights per week
 Lisbon - Recife (REC)  4 flights per week  4 flights per week
 Lisbon - Fortaleza (FOR)  4 flights per week  4 flights per week
 Lisbon - Belo Horizonte (CNF)  2 flights per week  2 flights per week
 Lisbon - Brasília (BSB)  2 flights per week  2  flights per week
 Lisbon - Salvador (SSA)  3 flights per week  3 flights per week
 Lisbon - Maceió (MCZ) 1  4 flights per week  4 flights per week
 Porto - Rio de Janeiro (GIG)  1 flight per week   1 flight per week
 Porto - São Paulo (GRU)   Not operating  1 flight per week

1 Flights Lisbon-Maceio combined with Recife. 

Whenever required, the list of routes can be adjusted.


Route Frequency
01 April - 30 April
Frequency
01 May - 31 May
 Lisbon - Maputo (MPM)  2 flights per week  2 flights per week
 Lisbon - Conakry (CKY)  2 flights per week  2 flights per week
 Lisbon - Dakar (DSS)  6 flights per week  6 flights per week
 Lisbon - Praia (RAI)  7 flights per week  7 flights per week
 Lisbon  - Sao Vicente (VXE)  3 flights per week  3 flights per week
 Lisbon - Sal (SID)  3 flights per week  3 flights per week
 Lisbon - Bissau (OXB)  2 flights per week  2 flights per week
 Lisbon - Accra (ACC) / Sao Tome (TMS)  1 flights per week  3 flights per week
 Lisbon - Casablanca (CMN)  8 flights per week  8 flights per week
 Lisbon - Luanda (LAD)  4 flights per week  4 flights per week
 Lisbon - Djerba (DJE)  Not operating  1 flight per week
 Lisbon - Oujda (OUD)  Not operating  2 flights per week

Whenever required, the list of routes can be adjusted.


Our operation respects the mobility restrictions that were defined, at all times, by the government authorities of the countries where the Company operates. Therefore, this operation plan is subject to change.

Travel restrictions COVID-19 and entry requirements

    Make sure that you are informed on the travel restrictions and entry requirements of the country you are traveling to, in order to ensure that you arrive to your destination without any mishap.
Important information

We ask that you contact us, by phone, only if you are unable to use our website.

If your ticket is within the conditions mentioned on this page, we recommend that the free change of your ticket be done online through Manage Booking or that the  online refund request be made here.

Our Contact Center is receiving an extremely high amount of calls and regret the inconvenience that this situation may cause our passengers. We are making every effort to help all our Clients. To ensure that our response is swift as possible, please use our various online platforms, such as the website, our social networks and live chat.


Find out what to do in your case

Operation for my destination and flight has been canceled:
You can choose to be reimbursed in the original form of payment or through a TAP voucher. The voucher will be sent by email and will be valid for a future purchase with TAP.

Operation to my destination remains but my flight has been canceled:
We are providing rerouting on another flight and information of the new flight will be sent by e-mail. If the new flight is not convenient, you can change it by contacting TAP. Alternatively, you can request the refund of your ticket to the original form of payment or in a voucher. The voucher will be sent by email and will be valid for a future purchase with TAP.

I want to change / cancel my journey: 
If you are not going to travel, change or cancel your trip in advance.
Use Manage Booking to change the dates of your flight(s) online. The possibility of a free change will be presented if your reservation is eligible. If it isn’t, the change will be done in accordance to the fare rules.
Alternatively, you can request the issuance of a voucher here, in accordance to fare rules. The voucher will be sent by email and will be valid for a future purchase with TAP.

Reschedule or request voucher/refund
    More flexibility, more value, more time and peace of mind to manage your reservation.
Extra flights
In order for us to try and help you, please fill out the form. Find out more.