Create a TAP Account here. Once you have provided your details you receive an email with a link via which you can activate your registration and choose a password. This link is valid for 24 hours. After this period, you need to register again.
You can access your account here by entering your email (or client number) and your password.
You can also login to your TAP Account through a social network. In that case, you login to your TAP Account using the details for the chosen platform.
After registering here you receive an email with a link via which you can activate your registration and choose a password. This link is valid for 24 hours. After that you have to register again. Contact TAP if you do not receive an email with the account activation link.
To retrieve your password, simply click here and indicate the email address you used to register your TAP Customer Account. If you have registered through a social network, you should retrieve your password via the same platform.
I did not receive a password recovery email. What should I do?
Check if our password verification email is in the SPAM folder. If it is not there, we suggest that you send a new request to retrieve your password by accessing the link in the last email received. You can also contact TAP.
Yes. Once you are registered you can login to your TAP Account via your social network accounts. Go to your “Client Area”, click on “My profile” and select your chosen platform in the “Social Networks” field.
I linked my TAP account to social networks and I want to recover my password. What can I do?
If you have a TAP account, you can retrieve your password even if you have an associated social media account. To do this, just click here and indicate the email address you used to register your TAP Customer Account. If you have registered through a social network, you should retrieve your password via the same platform.
Il trasporto dei bagagli da stiva è gratuito su tutti i voli, eccetto per chi viaggia con tariffa tap|discount. Se facesse al caso suo, la informiamo che può acquistare questo servizio nella prossima fase.
Se viaggia col bagaglio da stiva e ha un volo che fa scalo in Brasile, negli Stati Uniti o in Canada, tenga presente che è obbligatorio ritirare il suo bagaglio in questi paesi per il controllo doganale. Segua poi le indicazioni e si diriga verso il ritiro bagagli.