Prepare and manage journey – Flights and authorisations, travelling with children

  • Prenota il volo
    Tipo di viaggio
    toolbarsearch
    È possibile prenotare online con le miglia soltanto i voli operati da TAP e TAP Express, si prega di contattarci attraverso il Centro Assistenza TAP Miles&Go.
    Date di viaggio
    Date di viaggio

    Primo volo

    Elimina volo
    È possibile prenotare online con le miglia soltanto i voli operati da TAP e TAP Express, si prega di contattarci attraverso il Centro Assistenza TAP Miles&Go.

    Secondo volo

    Elimina volo
    È possibile prenotare online con le miglia soltanto i voli operati da TAP e TAP Express, si prega di contattarci attraverso il Centro Assistenza TAP Miles&Go.
    Numero di passeggeri
    Quale tipo di viaggio Stopover?
    Cerca per origine e destinazione Stopover
    Date di viaggio
    Date di viaggio
    Primo volo
    Secondo volo
    Numero di passeggeri
    Prenota con:
    toolbarreservation
  • Gestisci prenotazione 
    toolbarchooseone
    Gestisci prenotazione 
    Inserisci il codice della prenotazione
    Stampa Fattura
  • Check-in
    toolbarmanagecheck
    Inserisci gli estremi della prenotazione
    Inserisci gli estremi della prenotazione
  • Informazioni sui voli
    toolbarchooseone
    Gerir Estado do Voo
    Inserisci le informazioni sul volo

Prepare and manage journey

Find out how to plan your trip to ensure you have the best experience both in the air and on the ground.

I will be travelling with a child. What should I be aware of?

TAP has not forgotten the little ones, and ensures special conditions for those travelling with children:

  • A baby up to 2 years old can travel sitting on an adult's lap;
  • A child between 2 and 12 years old (inclusive) must book a seat.
Find out more on here.

Can a child travel alone?

Children under 12 travelling alone are considered unaccompanied minors. Certain rules must be complied with when they travel with TAP.
It is not possible to make an online reservation in this case, you must contact your nearest TAP Office.

Find all relevant information on here.

Can TAP provide an escort for a minor?

Yes. Children between 5 and 11 years (inclusive) may travel as "unaccompanied minors":
  • You must inform us when booking that your child will be travelling alone;
  • On the day of the flight, please go to the special assistance check-in desk so that aTAP staff member can accompany the child to the aircraft. From then on the cabin crew will be responsible for the child;
  • On arrival at the destination, the child will remain accompanied until they are handed over to the person responsible for him;
For children from 3 months to 5 years (inclusive) you can request the personal companion service, for which there is also an associated cost.Find out more on here.

I will be travelling with a baby. Do I need to bring a cot?

If you are travelling with a baby, you can request a free cot for flights operated by TAP, under certain conditions.

Find more information on here.

Am I allowed to bring an infant car seat for my child?

Yes. Infant car seats are allowed on TAP aircraft for children under 5, but under certain conditions.

Find out more on here.

What are the rules regarding pushchairs?

Your baby can remain in the pushchair until reaching the door of the aircraft.After that, TAP will take care of it, keeping it in the hold.It will be waiting for your baby when you reach your destination.

Can I bring infant food onto the aircraft?

Yes. TAP allows you to bring infant food in your hand luggage, but only for consumption during the flight. Please note that you must comply with restrictions related to carrying liquids.

I want to travel with a child on the day he/she turns 2. What ticket should I buy?

If your child turns 2 during the trip, a child ticket must be issued at the start.

Contatti

Parla con noi Puoi inviare suggerimenti, apprezzamenti o reclami. Dicci cosa possiamo fare per garantire ai clienti la migliore esperienza di viaggio. Contattaci

Telefono

Dal lunedì alla domenica: dalle 8:00 alle 24:00, ora del Portogallo continentale
Visualizza tutti