Service fees

Find out how service fees are applied

The value of the fees is applied according to the TAP Miles&Go status of the account from which the tickets are issued.



	Miles and Silver	Gold	Navigator
Service fees for ticket changes
Ponte Aérea flights and Domestic ones: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight	25 EUR / USD	Exempt	Exempt
Ponte Aérea flights and Domestic ones: Fee applied when changing a flight to a date other than the day of the original flight	50 EUR / USD	Exempt	Exempt
Continental Flights: Fee applied to changes made after the ticket has been issued	50 EUR / USD	Exempt	Exempt
Intercontinental Flights: Fee applied to changes made after the ticket has been issued	75 EUR / USD	Exempt	Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded	50 EUR/USD	Exempt	Exempt
Flights with partners: Fee applied for changes after ticket issuance with partners	150 EUR / USD	Exempt	Exempt
Service fees for no-shows
Ponte Aérea flights and Domestic ones: Fee applied for no-show	130 EUR / USD	100 EUR / USD	80 EUR / USD
Continental and Intercontinental Flights: Fee applied for no-show	130 EUR / USD	100 EUR / USD	80 EUR / USD
Flights with partners: Fee applied for no-show with partners	150 EUR / USD	100 EUR / USD	80 EUR / USD
Service fees for reinstating miles
Continental Flights	75 EUR / USD	50 EUR / USD	Exempt
Intercontinental Flights	75 EUR / USD	50 EUR / USD	Exempt
Upgrade with miles on TAP and partner flights: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded	75 EUR / USD	Exempt	Exempt
Flights with partners: Fee applied for cancellation on tickets issued by partners	100 EUR / USD	50 EUR / USD	Exempt
Service fees for using the TAP Mile&Go Assistance Center or TAP counters
Continental Flights: Fee applied when issuing an Award Ticket	25 EUR / USD	25 EUR / USD	25 EUR / USD
Intercontinental Flights: Fee applied when issuing an Award Ticket	40 EUR / USD	40 EUR / USD	40 EUR / USD
Issuance of Award Ticket with partners	50 EUR / USD	50 EUR / USD	50 EUR / USD
Service Fees to Reward bookings
Ponte Aérea Flights and Domestic ones: Fee applied to online issuances	Exempt	Exempt	Exempt
Continental flights: Fee applied to online issuances	15 EUR / USD	15 EUR / USD	15 EUR / USD
Intercontinental flights: Fee applied to online issuances	25 EUR / USD	25 EUR / USD	25 EUR / USD
Issuance of Award Ticket with partners	40 EUR / USD	40 EUR / USD	40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights and Domestic ones: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight

25 EUR / USD
Ponte Aérea flights and Domestic ones: Fee applied when changing a flight to a date other than the day of the original flight

50 EUR / USD
Continental Flights: Fee applied to changes made after the ticket has been issued

50 EUR / USD
Intercontinental Flights: Fee applied to changes made after the ticket has been issued

75 EUR / USD
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded

50 EUR/USD
Flights with partners: Fee applied for changes after ticket issuance with partners

150 EUR / USD

Service fees for no-shows

Ponte Aérea flights and Domestic ones: Fee applied for no-show

130 EUR / USD
Continental and Intercontinental Flights: Fee applied for no-show

130 EUR / USD
Flights with partners: Fee applied for no-show with partners

150 EUR / USD

Service fees for reinstating miles

Continental Flights

75 EUR / USD
Intercontinental Flights

75 EUR / USD
Upgrade with miles on TAP and partner flights: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded

75 EUR / USD
Flights with partners: Fee applied for cancellation on tickets issued by partners

100 EUR / USD

Service fees for using the TAP Mile&Go Assistance Center or TAP counters

Continental Flights: Fee applied when issuing an Award Ticket

25 EUR / USD
Intercontinental Flights: Fee applied when issuing an Award Ticket

40 EUR / USD
Issuance of Award Ticket with partners

50 EUR / USD

Service Fees to Reward bookings

Ponte Aérea Flights and Domestic ones: Fee applied to online issuances

Exempt
Continental flights: Fee applied to online issuances

15 EUR / USD
Intercontinental flights: Fee applied to online issuances

25 EUR / USD
Issuance of Award Ticket with partners

40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights and Domestic ones: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight

Exempt
Ponte Aérea flights and Domestic ones: Fee applied when changing a flight to a date other than the day of the original flight

Exempt
Continental Flights: Fee applied to changes made after the ticket has been issued

Exempt
Intercontinental Flights: Fee applied to changes made after the ticket has been issued

Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded

Exempt
Flights with partners: Fee applied for changes after ticket issuance with partners

Exempt

Service fees for no-shows

Ponte Aérea flights and Domestic ones: Fee applied for no-show

100 EUR / USD
Continental and Intercontinental Flights: Fee applied for no-show

100 EUR / USD
Flights with partners: Fee applied for no-show with partners

100 EUR / USD

Service fees for reinstating miles

Continental Flights

50 EUR / USD
Intercontinental Flights

50 EUR / USD
Upgrade with miles on TAP and partner flights: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded

Exempt
Flights with partners: Fee applied for cancellation on tickets issued by partners

50 EUR / USD

Service fees for using the TAP Mile&Go Assistance Center or TAP counters

Continental Flights: Fee applied when issuing an Award Ticket

25 EUR / USD
Intercontinental Flights: Fee applied when issuing an Award Ticket

40 EUR / USD
Issuance of Award Ticket with partners

50 EUR / USD

Service Fees to Reward bookings

Ponte Aérea Flights and Domestic ones: Fee applied to online issuances

Exempt
Continental flights: Fee applied to online issuances

15 EUR / USD
Intercontinental flights: Fee applied to online issuances

25 EUR / USD
Issuance of Award Ticket with partners

40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights and Domestic ones: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight

Exempt
Ponte Aérea flights and Domestic ones: Fee applied when changing a flight to a date other than the day of the original flight

Exempt
Continental Flights: Fee applied to changes made after the ticket has been issued

Exempt
Intercontinental Flights: Fee applied to changes made after the ticket has been issued

Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded

Exempt
Flights with partners: Fee applied for changes after ticket issuance with partners

Exempt

Service fees for no-shows

Ponte Aérea flights and Domestic ones: Fee applied for no-show

80 EUR / USD
Continental and Intercontinental Flights: Fee applied for no-show

80 EUR / USD
Flights with partners: Fee applied for no-show with partners

80 EUR / USD

Service fees for reinstating miles

Continental Flights

Exempt
Intercontinental Flights

Exempt
Upgrade with miles on TAP and partner flights: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded

Exempt
Flights with partners: Fee applied for cancellation on tickets issued by partners

Exempt

Service fees for using the TAP Mile&Go Assistance Center or TAP counters

Continental Flights: Fee applied when issuing an Award Ticket

25 EUR / USD
Intercontinental Flights: Fee applied when issuing an Award Ticket

40 EUR / USD
Issuance of Award Ticket with partners

50 EUR / USD

Service Fees to Reward bookings

Ponte Aérea Flights and Domestic ones: Fee applied to online issuances

Exempt
Continental flights: Fee applied to online issuances

15 EUR / USD
Intercontinental flights: Fee applied to online issuances

25 EUR / USD
Issuance of Award Ticket with partners

40 EUR / USD

The amount in USD will be charged according to the current exchange rate.

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

The value of the fees is applied according to the status of the holder of the TAP Miles&Go Account used. Fees will be applied according to the status at the time of the request.

Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed. Exemption from date or flight number penalty is applicable according to the status of the issuing account.
All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
The service charge for TAP Miles&Go Service Centre is not refundable.
The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
It is not possible to change flights from award bookings where the TAP Miles&Go Account has been cancelled.
The value of the fees is applied according to the status of the issuing account at the time of the request. Examples:
- If you are a Gold passenger using miles from a Silver account, the Silver status rules (issuance, change, reinstatement) apply.
- If the Customer has Gold status at the time of requesting the change or reinstatement of miles, the Gold status rules apply.
Values were updated and published on the site on December 11, 2023.
The new fees will apply only to tickets issued on or after January 11, 2024, except Navigator status Customers, for whom the new fees will apply regardless of the date the ticket was issued, provided the Navigator status is in effect when the ticket is ordered.