На всех рейсах зарегистрированный багаж провозится бесплатно, за исключением tap|discount. Если это так, пожалуйста, имейте в виду, что Вы сможете приобрести эту услугу на следующем этапе.
Если вы путешествуете с зарегистрированным багажом, и у вас стыковочный рейс в Бразилии, США или Канаде, не забудьте получить свой багаж для прохождения таможенного контроля в этих странах. После этого, пожалуйста, следуйте инструкциям и пройдите в пункт трансфера багажа.
The piece concept is based on the number of pieces of luggage that passengers are allowed to carry.
The weight concept is based on the total weight of luggage that passengers are allowed to carry.
TAP currently uses the piece concept on all operating flights. The same applies to TAP Express flights.
The cabin bag is the baggage that you can carry with you in the cabin in addition to a personal item. Check this link to see the cabin baggage that is allowed on your trip.
This is luggage that is transported in the aircraft hold.
It will depend on your flight ticket conditions. In accordance with International Occupational Health and Safety Standards, TAP does not carry bags or other pieces of luggage weighing more than 32 kg. Bags/volumes weighing more that 32kg must be carried as cargo.
For more information click here.
For more information click here.
Yes. The number of pieces transport will depend on your fare class, the destination and your TAP Miles&Go Status.
For more information click here.
For more information click here.
You can use the following methods to pay for your extra luggage:
- You can book extra checked baggage during the booking process.
- Manage Your Booking: You can purchase additional baggage; if you do so before check-in, opens, you can get lower prices.
- Via our Contact Center.
- If you booked your trip with a travel agent, you can also purchase additional baggage directly from them.
- At Check-in:
- During the online check-in process.
- During Check-in at the Airport.
- At the Airport's Client Service desks.
If you're travelling with a child over 2 years old, he will be given the same baggage allowance as an adult. For infants up to 2 years of age, 1 piece of checked baggage with a maximum of 10kg is permitted, except when travelling in tap|discount. Please read all special conditions for travelling with children and babies here.
Yes. One extra piece of checked baggage is allowed for:
- Gold Clients from the TAP Miles&Go Miles Programme.
You can transport alcoholic beverages of up to 70% alcohol. However, these rules must be followed:
- When purchased outside the airport, the limits for the transportation of liquids on board must be respected.
- When bought in the shops (inside the airport) follow the final destination's local authorities rules.
- Handmade drinks are not allowed to be transported.
- Alcoholic beverages transported as hand baggage may not be consumed on board.
Yes. However, the transport of liquids on board is allowed only in containers with a capacity of up to 100 milliliters, and without exceeding the total of 1 liter per passenger. They should be packed in a clear plastic bag with easy closing and opening system, with a size of 19cm x 20cm.
Yes, with the exception of homemade drinks. However, the rules for the transport of alcoholic beverages vary according to the percentage of alcohol:
Alcoholic drinks - up to 24% alcohol:
Beverages containing less than 24% of alcohol may be transported with the restriction that the quantity must not exceed the amount allowed by the air import laws of the destination's country. All drinks should be properly packaged in their own packaging, so as to prevent them from parting, and must be transported in the original packaging (retail packaging). TAP Air Portugal is not responsible for breaking containers or spilling alcoholic beverages.
Alcoholic beverages - volume of 24 to 70% alcohol:
Learn more about the transport of alcoholic beverages in point 5 "Scientific, professional and personal."
No For safety reasons, it is not allowed to transport this type of items. However, it is possible to carry these devices as cargo. For more information, check the TAP Air Cargo website.
You can carry them in the cabin, but you should not carry them in the hold, as electronic equipment is fragile and can be damaged easily. If you are unable to transport your electronic equipment in the cabin — due to baggage limitations and capacity — we suggest that you transport it as cargo via TAP Air Cargo. To transport baggage items, visit the Special Baggage page and learn how to transport your items.