提醒和信息

All passengers over the age of 12, with Continental Portugal as a final destination or in transit, must present:

  • EU recovery certificate (or equivalent), OR
  • EU vaccination certificate (or equivalent), OR
  • Negative NAAT test, performed no more than 72h prior to boarding, OR
  • Negative antigen test performed no more than 24h prior to boarding.

Additionally, Portugal also accepts vaccination and recovery certificates from the following countries:

  • Brazil
  • USA
  • Saudi Arabia
  • Australia
  • Bosnia and Herzegovina
  • Canada
  • Qatar
  • China
     

Please be informed that mainland Portugal accepts the following vaccines:

The vaccination schedule is considered complete after taking:

a) From a single-dose vaccine, for vaccines with a one-dose vaccine schedule;
b) The second dose of a vaccine against COVID-19 with a two-dose vaccine schedule, even if doses of two different vaccines have been administered; or
c) A single dose of a vaccine against COVID -19 with a two-dose vaccination schedule for people who have recovered from the disease, if it is indicated in the vaccination certificate that the vaccination schedule was completed after administration of one dose.

The vaccination schedule is complete 14 days after the last dose has been taken, and it’s valid for 270 days.

The vaccination certificates that don’t comply with these criteria, are not accepted.

Passengers who do not comply with the presentation of required documents will not be allowed to board.

Confirm all rules and restrictions here.

Notes:
- Different rules may apply to passengers traveling the Azores or Madeira.

For some destinations it is mandatory that passengers complete an online form, prior to the flight, proof of which will need to be presented at control points upon arrival, verify below if this is needed in your case. For destinations that do not have an online form, passengers will be requested to fill out a form during the flight.

It is the passenger’s responsibility to comply with all government policies and entry requirements, for example the need to fill out forms and/or Covid-19 testing. Failure to do so may result in denied boarding for the flight or entry to the destination.

Please be aware that there are specific procedures for some destinations that can be verified hereAlways confirm information with official government agencies to ensure you are able to reach your destination.


Symptomatic passengers identified at the airport by public health authorities may be refused to continue their journey.


NOTE - For journeys to the USA or Canada it is mandatory that passengers have received  two doses of a vaccine against COVID-19 (or one dose of the Jensen vaccine). If the passenger has only a recuperation certificate or has only received one dose the vaccine, it is not equivalent to full vaccination.


NOTE: For journeys to Brazil passengers with the exception to present a vaccination certificate because they are considered ineligible for vaccination, medical certificates must be provided for TAP’s medical consideration following the MEDIF procedures.

The following are necessary, in these cases:

  • Signed and stamped MEDIF form, complete with a description of diagnosis by the passenger’s doctor. The form can be obtained here (PDF, 0.1MB, EN).
  • Request the special assistance by sending the completed form by FAX to (+351) 21 841 5880 or by email to: medical.cases@tap.pt (this email address is only for matters related with MEDIF; all messages on other issues will be disregarded).

 

This request must be made as far in advance as possible and the proper authorization must be included in the reservation.

由于本公司的航机在年中某些时段空间会比较紧张,特此奉告,乘坐来往于下列航点班次的旅客预购超量行李额将受到限制:
  • 前往、阿克拉、比绍*、科纳克里*,达喀尔*、普拉亚、圣维森特及圣多美等地的航班:
    • 夏季 – 从2022年6月11日到2022年9月11日* 
    • 圣诞节 – 从2022年12月10日*到2023年1月8日
    • 复活节– 从2023年3月24日到2023年4月09日
  • 从、阿克拉和科纳克里*:
    • 夏季 – 从2022年6月11日到2022年9月11日*
    • 新年 – 从2022年12月26日到2023年1月9日
    • 复活节 – 从2023年4月10日到2023年4月16日

*注意:最终目的地比绍:夏季期间将延长禁运期,直到 2022 年 9 月 30 日。 而圣诞节期间预计是 2022 年 11 月 12 日。 
最终目的地科纳克里:夏季期间将从 2022 年 7 月 10 日到 2022 年 8 月8 日,而 圣诞节期间将从 2022 年 12 月 16 日到 2022 年 12 月 30 日。
最终目的地达喀尔(Dakar),夏季被认为是从 2022 年 6 月 24 日 至 2022 年 9 月 30 日。
科纳克里出发点:夏季期间将从 2022 年 7 月 30 日到 2022 年 9 月 6 日,新年期间将从 2022 年 12 月 31 日到 2023 年 1 月 9 日。


阿克拉,比绍,科纳克里,达喀尔,普腊亚,圣多美和圣维森特的旅行目的地、阿克拉和科纳克里的起点(行李(重量和/或大小)))动物,运动器材或乐器。接受件数将按照机票上标出的内容进行,对于每件尺寸(高度 + 长度 + 宽度)的总和不能超过 158 厘米,在经济舱和 32kg 中,最高重量为 23kg,在行政级别中为 32kg。
  
此限制适用于所有等级的机票及各类常旅客级别的乘客,只有持tap|discount机票 的旅客例外,但只限加带一件行李。

不便之处敬请见谅

Use of a face mask is mandatory on board all TAP flights. Therefore, all our passengers, aged over 6, must be equipped with one and guarantee that it is used during the entire duration of the journey.

The use of a face mask will only be exempted for passengers who are proven to have health problems that cannot use it. In these cases, prior to the flight and in order to travel, the passenger must have a medical authorization (MEDIF). Otherwise, boarding will be denied.

We also advise our passengers to inform themselves on specific regulations that may exist at their points of origin and destination, for example that fact that it is already compulsory at many airports to wear a face mask.

每位乘客携带的所有此类物品总净含量不得超过 2 千克或 2 升,单件此类物品的净含量不得超过 0.5 千克或 0.5 升。

酒精类洗手液可以随身携带或放入托运行李。 但是请注意,如果乘客希望在随身行李中携带酒精洗手液,则按照航空安全规定,每件物品的液体和凝胶容量不得超过 100 毫升或同等容量 (如果主管当局未定义本地豁免)。

请记住,此类物品不得在任何飞机设备或飞机表面上使用,因为它们未经飞机制造商的批准。

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