Request for assistance - People with special needs

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Booking Code

姓氏

This booking already has two special assistance requests. Please contact us for more information or to make changes to existing requests.

New request Enter the name of the passenger requiring assistance

Passenger

Select the flights for which you require special assistance.

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Specify (dementia, alzheimer, down syndrome…)

Will you need to use the CPAP onboard?

Do you have any other special requirements?

Tell us what kind of special assistance you require.

Equipment specifications

Model

Total Battery Power (Wh)

Battery range (hours)

Will you need to use the POC onboard?

Do you have any other special requirements?

Tell us what kind of special assistance you require.

Equipment specifications

Model

Total Battery Power (Wh)

Battery range (hours)

Dog’s characteristics

Select the level of mobility impairment that best applies to your situation

Passenger who can ascend and descend steps and move in the aircraft cabin, but who require a wheelchair for distance to/from aircraft.
Passenger who cannot ascend and descend steps but who can move in the aircraft cabin. Require a wheelchair for distance to/from aircraft and must be carried up/down steps.
Passenger completely immobile. Require a a wheelchair to/from the aircraft and must be carried up/down the steps and to/from their seat.

TAP allows the transport of electric wheelchairs on their flights. However, we note that on flights operated by other airlines, the request for the transport of an electric wheelchair may be denied / not authorized. Before traveling, confirm that the airline you have chosen allows you to transport your electric wheelchair.

Find out more about our transport conditions

Will you transport your own wheelchair?