Support panel – Need help?

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Help videos

Watch our help videos and find an interactive answer to your questions!
  • Hand baggage guide
    Whenever you travel with TAP you can carry cabin luggage completely free of charge.
  • New TAP Fares | Intercontinental Flights
    From September 1st, TAP’s new fares apply to intercontinental flights. After this date, the discount fare will not include hold baggage.
  • 具有三个元素的插图:中间是带有绿行的白色计算机屏幕。 屏幕上是含有一个白色挂锁和一个红色钥匙的红色戳记。 左下方是一只绿色和红色色调的手表。 右边是绿色色调的日历,上面用红色的十字标记着日期。
    Time to Think
    TAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
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Contacts

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

电话

Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
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