Upgrade with miles
Try out Business Class comfort.
TAP Miles&Go will offer three categories of miles upgrades, with different associated values. These categories are available through the existing channels: Contact Center, Online and Boarding Gate.
- Early Upgrade: Available through the Contact Center, it is intended for customers who wish to secure an upgrade to Business Class in advance from the time of booking.
- Upgrade: An existing modality that allows you to Upgrade in the days before the flight, subject to availability and done through the Online and Contact Center channels.
- Last Minute Upgrade: Available at the Boarding Gate for passengers Silver and Gold who prefer to wait for the last minute opportunities with the lowest fares.
It’s so easy to upgrade!
1. Book your trip
Choose your destination and make your reservation in Economy Class.
2. Upgrading
Click "Upgrade Now", select or enter your booking details and get your Upgrade!
3. Enjoy comfort on your Business Class trip
Travel, earn miles and start thinking about your next destination.
See the benefits of flying Business Class
Fast track
The service that gives you priority in safety control and X-ray equipment.Find out more.
Comfort in Business Class
Here you will find all the space and privacy you need for your trip.Find out more.
Find out how many miles you'll need for an upgrade or a Last Minute Upgrade in each zone
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Last Minute Upgrade prices apply to Upgrade requests made at the boarding gate.
Terms and conditions
- Upgrades cannot be combined with other offers.
- Upgrades are available on all fares except group fares and the Flight Pass product.
- The number of miles needed to upgrade is always the same, regardless of whether the passenger is an adult or child.
- Paying for an upgrade with miles is always done per leg.
Example 1 (Madeira/Azores – South America) : Upgrade Funchal-Lisbon: 12.900 miles + Lisbon-Rio de Janeiro: 68.000 miles.
Example 2 (Madeira/Azores – South America) : Last Minute Upgrade Funchal-Lisbon: 11.900 miles + Lisbon-Rio de Janeiro: 57.900 miles.
Example 3 (Madeira/Azores – South America) : Early Upgrade Funchal-Lisbon: 14.400 miles + Lisbon-Rio de Janeiro: 81.600 miles.
Example 4 (South America – Europe 1): Upgrade São Paulo-Lisbon: 68.000 miles + Lisbon-Paris: 15.000 miles.
Example 5 (South America – Europe 1): Last Minute Upgrade São Paulo-Lisbon: 57.900 miles + Lisbon-Paris: 14.000 miles.
Example 6 (South America – Europe 1): Early Upgrade São Paulo-Lisbon: 81.600 miles + Lisbon-Paris: 18.000 miles.
Example 7 (Europe 2 – South America): Upgrade Prague: Prague-Lisbon: 18.000 miles + Lisbon-Rio de Janeiro : 68.000 miles.
Example 8 (Europe 2 – South America): Last Minute Upgrade Prague: Prague-Lisbon: 16.900 miles + Lisbon-Rio de Janeiro : 57.900 miles.
Example 9 (Europe 2 – South America): Early Upgrade Praga: Prague-Lisbon: 22.800 miles + Lisbon-Rio de Janeiro : 81.600 miles.
- Earning TAP Miles&Go miles is based on the fare initially booked.
- Administrative fees:
Change: €50.00.
Cancellation: €75.00.
Exemption: Gold Customers and Navigator Customers as passengers (both rates).
As holders of the account used for issuance, Gold Customers and Navigator Customers are exempt from paying this fee. This exemption applies, as long as the account maintains its status at the date of the request for change.
If the customer has expiring miles, those miles will return to their initial validity, that is, if the validity has already passed, they will not be replaced in the customer's account, so the refund of the miles must be requested before the miles expire. - The number of miles indicated always refers to only one leg.
- The Last Minute Upgrade is only available at the boarding gate, before the beginning of boarding operations. It may not be available on all routes and/or flights for operational reasons.
- The Last Minute Upgrade is only available to the account holder who is traveling.
- See all the TAP Miles&Go Programme Terms and Conditions here.
It’s so easy to upgrade!
1. Book your trip
Choose your destination and make your reservation in Economy Class.
2. Fill out the form
Login to your TAP Miles&Go account, select your booking and then upgrade it!
3. Enjoy comfort on your Business Class trip
Travel, earn more miles and start thinking about your next destination.
Find out how many miles you need for each zone
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Terms and Conditions
- Upgrades are only available in certain booking classes and may vary by carrier. Standard allowable fares are Y and B for upgrade to business and C and D for upgrade to first.
- Star Alliance Upgrade Awards must be requested up to 24 hours before departure except for ANA (up to 56 days prior to departure) and Asiana (must be requested at flight date only).
- Paying for an upgrade with miles is done by segment (for example: Funchal-Lisbon: 5,000 miles + Lisbon-Rio de Janeiro: 25,000 miles).
- Miles can only be redeemed for an upgrade to the next premium class of travel.
- Upgrades cannot be combined with other awards.
- The same number of miles is required for upgrades, whether the passengers are adults or children.
- Same conditions as original ticket apply.
- You collect Miles based on the original ticket.
- Mileage requirement stated is per flight segment.
- For cancellation and rebooking please contact the operating carrier directly. The TAP Miles&Go Programme has a handling fee (80 euros) for refunding miles used on upgrades with Star Alliance, in the event of cancellation. Gold and TAP Platinum Visa Customers are exempt from this fee.
- Star Alliance Upgrade Awards are not transferable in case of rebooking. After booking a new flight, a new request must be submitted and is again subjected to availability.
- The seat availability varies according to the destination and time of year. The number of seats is limited even if flights are not fully booked. These awards may not be available on all flights.