To be able to provide a better service to our passengers, we draw attention to the fact that it is necessary to inform TAP whenever you have health problems.
If you suffer from a severe or disabling disease, your doctor must fill out the Medical Information for Fitness to Travel - MEDIF (Parte 2) (PDF, 0.1MB, EN) form.
The completed MEDIF must be sent to:
- Fax No. (+351) 21 841 5880
- Email: medical.cases@tap.pt
If you need special assistance, you must also fill out the "Request for Assistance to People with Disabilities" form at least 72 hours before the flight.
More information
You will find more specific information according to the medical case in the "Special Needs" section.
If you still need further clarification, please feel free to contact us.
