To be able to provide a better service to our passengers, we draw attention to the fact that it is necessary to inform TAP whenever you have health problems.
If you suffer from a severe or disabling disease, your doctor must fill out the Medical Information for Fitness to Travel - MEDIF (Parte 2) (PDF, 0.1MB, EN) form.
The completed MEDIF must be sent to:
- Fax No. (+351) 21 841 5880
- Email: medical.cases@tap.pt
If you need special assistance, you must also fill out the "Request for Assistance to People with Disabilities" form at least 72 hours before the flight.
