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Service fees

Find out how service fees apply to bookings with miles

The value of the fees is applied according to the TAP Miles&Go status of the account from which the tickets are issued.
Miles and Silver
Gold
Navigator
Service fees for ticket changes
Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight
Exempt
Exempt
Exempt
Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day
EUR 15 + difference in miles
Difference in miles
Difference in miles
Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day
EUR 25 + difference in miles
Difference in miles
Difference in miles
Domestic flights
50 EUR
Exempt
Exempt
Continental Flights
50 EUR
Exempt
Exempt
Intercontinental Flights
75 EUR
Exempt
Exempt
Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded
50 EUR
Exempt
Exempt
 Flights with partner Airlines
150 EUR
Exempt
Exempt
Service fees for no-shows
Ponte Aerea flights
90 EUR
70 EUR
50 EUR
Domestic, Continental and Intercontinental Flights

130 EUR
100 EUR
80 EUR
 Flights with partner Airlines

150 EUR
100 EUR
80 EUR
Service fees for reinstating miles
Ponte Aérea, Domestic, Continental and Intercontinental Flights
75 EUR
50 EUR
Exempt
Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded

75 EUR
Exempt
Exempt
 Flights with partner Airlines
100 EUR
50 EUR
Exempt
Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters
Continental Flights
25 EUR
25 EUR
25 EUR
Intercontinental Flights
40 EUR
40 EUR
40 EUR
 Flights with partner Airlines
50 EUR
50 EUR
50 EUR
Online Miles Tickets Issuance Fees
Ponte Aérea and Domestic Flights
Exempt
Exempt
Exempt
Continental flights
15 EUR
15 EUR
15 EUR
Intercontinental flights
25 EUR
25 EUR
25 EUR
 Flights with partner Airlines
40 EUR
40 EUR
40 EUR
Miles and Silver
Service fees for ticket changes
  • Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight
    Exempt
  • Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day
    EUR 15 + difference in miles
  • Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day
    EUR 25 + difference in miles
  • Domestic flights
    50 EUR
  • Continental Flights
    50 EUR
  • Intercontinental Flights
    75 EUR
  • Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded
    50 EUR
  •  Flights with partner Airlines
    150 EUR
Service fees for no-shows
  • Ponte Aerea flights
    90 EUR
  • Domestic, Continental and Intercontinental Flights

    130 EUR

  •  Flights with partner Airlines

    150 EUR

Service fees for reinstating miles
  • Ponte Aérea, Domestic, Continental and Intercontinental Flights
    75 EUR
  • Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded

    75 EUR

  •  Flights with partner Airlines
    100 EUR
Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters
  • Continental Flights
    25 EUR
  • Intercontinental Flights
    40 EUR
  •  Flights with partner Airlines
    50 EUR
Online Miles Tickets Issuance Fees
  • Ponte Aérea and Domestic Flights
    Exempt
  • Continental flights
    15 EUR
  • Intercontinental flights
    25 EUR
  •  Flights with partner Airlines
    40 EUR
Gold
Service fees for ticket changes
  • Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight
    Exempt
  • Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day
    Difference in miles
  • Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day
    Difference in miles
  • Domestic flights
    Exempt
  • Continental Flights
    Exempt
  • Intercontinental Flights
    Exempt
  • Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded
    Exempt
  •  Flights with partner Airlines
    Exempt
Service fees for no-shows
  • Ponte Aerea flights
    70 EUR
  • Domestic, Continental and Intercontinental Flights
    100 EUR
  •  Flights with partner Airlines
    100 EUR
Service fees for reinstating miles
  • Ponte Aérea, Domestic, Continental and Intercontinental Flights
    50 EUR
  • Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded
    Exempt
  •  Flights with partner Airlines
    50 EUR
Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters
  • Continental Flights
    25 EUR
  • Intercontinental Flights
    40 EUR
  •  Flights with partner Airlines
    50 EUR
Online Miles Tickets Issuance Fees
  • Ponte Aérea and Domestic Flights
    Exempt
  • Continental flights
    15 EUR
  • Intercontinental flights
    25 EUR
  •  Flights with partner Airlines
    40 EUR
Navigator
Service fees for ticket changes
  • Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight
    Exempt
  • Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day
    Difference in miles
  • Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day
    Difference in miles
  • Domestic flights
    Exempt
  • Continental Flights
    Exempt
  • Intercontinental Flights
    Exempt
  • Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded
    Exempt
  •  Flights with partner Airlines
    Exempt
Service fees for no-shows
  • Ponte Aerea flights
    50 EUR
  • Domestic, Continental and Intercontinental Flights
    80 EUR
  •  Flights with partner Airlines
    80 EUR
Service fees for reinstating miles
  • Ponte Aérea, Domestic, Continental and Intercontinental Flights
    Exempt
  • Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded
    Exempt
  •  Flights with partner Airlines
    Exempt
Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters
  • Continental Flights
    25 EUR
  • Intercontinental Flights
    40 EUR
  •  Flights with partner Airlines
    50 EUR
Online Miles Tickets Issuance Fees
  • Ponte Aérea and Domestic Flights
    Exempt
  • Continental flights
    15 EUR
  • Intercontinental flights
    25 EUR
  •  Flights with partner Airlines
    40 EUR

The amount in USD will be charged according to the current exchange rate.

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

The value of the fees is applied according to the status of the holder of the TAP Miles&Go Account used. Fees will be applied according to the status at the time of the request.

  • Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed. Exemption from date or flight number penalty is applicable according to the status of the issuing account.
  • All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
  • The service charge is not refundable.
  • The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
  • It is not possible to change flights from award bookings where the TAP Miles&Go Account has been cancelled.
  • The value of the fees is applied according to the status of the issuing account at the time of the request. Examples:
    • If you are a Gold passenger using miles from a Silver account, the Silver status rules (issuance, change, reinstatement) apply.
    • If the Customer has Gold status at the time of requesting the change or reinstatement of miles, the Gold status rules apply.
  • Values were updated and published on the site on October 17, 2024.
  • The new fees will apply only to tickets issued on or after January 11, 2024, except Navigator status Customers, for whom the new fees will apply regardless of the date the ticket was issued, provided the Navigator status is in effect when the ticket is ordered.
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