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Questions you may have...
Frequently asked questions
Any questions? Find the answers here
Help vídeos
Watch our help videos and find an interactive answer to your questions!
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Hand baggage guide
Whenever you travel with TAP you can carry cabin luggage completely free of charge.
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New TAP Fares | Intercontinental Flights
From September 1st, TAP’s new fares apply to intercontinental flights. After this date, the discount fare will not include hold baggage.
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Time to Think
TAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
Contacts
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Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience.
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