Support panel – Need help?
Questions you might have...
Can I ask for a ticket refund online?
Which bookings can be changed online?
My luggage did not appear at baggage reclaim. What should I do?
How do I create a TAP client account?
Hand baggage guideWhenever you travel with TAP you can carry cabin luggage completely free of charge.
New TAP Fares | Intercontinental FlightsFrom September 1st, TAP’s new fares apply to intercontinental flights. After this date, the discount fare will not include hold baggage.
Time to ThinkTAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
0,20€ per call from a German landline.
0,60€ per call from German mobile networks. If connecting from abroad, different tariffs may increase.