Alerts and informations

Due to the Air Traffic Control strike in France on April 25th, flights to and from French airports will be affected. Before heading to the airport, check the status of your flight here.
Due to space limitations on our aircrafts, during certain times of the year, purchase of extra baggage transportation is restricted for the following destinations and periods:
  • Travelling to Accra, Bissau*, Dakar**, Praia***, São Vicente and São Tomé:
    • Summer – from 8th June 2024 to 8th September 2024
    • Christmas/New Year – from 7th December 2024 to 6th January 2025
    • Easter - from 4th April 2025 to 20th April 2025
  • Departing from Accra:
    • Easter – from 8th June 2024 to 8th September 2024
    • Summer – from 25th December 2024 to 6th January 2025 
    • Christmas/New Year – from 21st April 2025 to 27th April 2025

 

*Note: For the final destination Bissau, the summer embargo will be extended until 27th September 2024 and the Christmas/New Year period will start on 9th November 2024.
**For the final destination Dakar, the summer period will be from 8th June 2024 to 27th September 2024.
***For the final destination Praia, the summer period will be from 22nd June 2024 to 8th September 2024.


On trips to Accra, Bissau, Dakar, São Tomé and São Vicente and from Accra, excess hold baggage will not be allowed, apart from what is mentioned in the purchased fare, The maximum weight is 23 kg or 32 kg - depending on the fare - and the maximum dimension is 158 cm (sum of the three dimensions of height, width and length).

This restriction applies to all fares, regardless of the type of product purchased or Frequent Passenger status, with the exception of the Discount fare, in which it will be possible to add one (1) piece of hold baggage, within the weight and dimensions of hold baggage allowed by TAP.

We present our sincere apologies for any inconvenience that this situation may cause.

TAP informs that some customers are receiving fraudulent notifications via email, stating that they are entitled to receive compensation due to a delayed flight. This notification redirects to a link that is a fraud scheme. We advise our customers who receive this message to delete it without clicking on the link:

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