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MAXIMISE YOUR MILES ACCOUNT

Miles Store

In our Store, manage your mileage balance as you wish. You can buy more miles, extend them, transfer them to someone else, or even convert them into Status Miles!

Buy miles

At the Miles Store, you can purchase the miles you need to reach your goals more quickly. There are several prices available - choose the one that best suits your needs and complete your purchase in the Customer Area.

How to buy:

Make sure you log in and select the number of miles you want.
Check that the value of miles you want is correctly selected, fill in your details and make the payment.
The miles will be immediately available in your account, they will be valid for 1 annual accumulation period.

Other ways to manage your miles

Extend

Transfer

Convert

Extend miles

Increase the validity of your miles!

Do you have Bonus Miles that are about to expire? Extend their validity for 3 additional annual earning periods. Find out how here.

When do my miles expire?

Extend the validity of your miles

Breathe new life into your miles

1. Log in to access the Miles Store in your Customer Area.
2. In Extend Miles, you will find all the information about the validity of your miles.
3. Extend your miles up to 3 annual accumulation periods: select one or more blocks with up to 2,000 miles, fill in your details and make the payment.

Extend miles

When do my miles expire?

You can extend Bonus Miles in blocks of 2,000 before they expire. There is a charge for this operation, with the Customer having to make payment by credit card. This transaction is non-refundable.

Transfer miles

Did you know that you can transfer your miles to another TAP Miles&Go Account?

If you want to gift part of your miles to a friend or family member, you can easily do so in the Miles Store. Log in and follow the steps below.

Review balance

Transfer miles to another Customer

Give your miles a new direction

1. Log in to access the Miles Store in your Customer Area.
2. In Transfer Miles, choose a value between 2,000 and 20,000 miles to transfer to another TAP Miles&Go Customer.
3. Fill in your details and the TAP Miles&Go Customer Number of the person for whom the miles are intended and make the payment to complete the transaction.

Transfer miles

Review balance

Bonus Miles can be transferred in blocks of 2,000 with a 2,000-mile minimum up to a maximum of 20,000 miles in each annual qualification period. Miles can only be transferred between TAP Miles&Go Customers. There is a charge for this operation, with the Customer having to make the payment by credit card. No refunds are allowed once the transfer is completed.

Convert miles

Transform your Bonus Miles into Status Miles and reach a new status!

Would you like to achieve a new TAP Miles&Go statute, or maintain the benefits of your current status, but do not yet have enough Status Miles? Just convert some Bonus Miles. See below how it works.

Review balance

Convert Bonus Miles into Status Miles

Guarantee the benefits of a premium status

1. Log in to access the Miles Store in your Customer Area.
2. In Convert Miles, find out if you are eligible to convert miles.
3. Select one or more blocks of 2,000 Bonus Miles to convert, fill in your details and make the payment to complete the conversion.

Convert miles

Review balance

Bonus Miles can be converted into Status Miles in blocks of 2,000. Each block of 2,000 Bonus Miles is worth 1,000 Status Miles. The Customer must use a credit card to pay for the conversion. This transaction is non-refundable. The amount of miles that can be converted is limited to the annual accumulation period and the Customer status.
This option does not apply for the purpose of maintaining Status Match Customers status.

Want to earn miles faster?

Find out more

Club TAP Miles&Go

Join the Club!

Join the TAP Miles&Go Club to make your balance of miles grow and earn miles every month.

Find out more

Miles Store Terms and Conditions

Miles Store transactions are non-reversible. Read the conditions carefully before advancing with a transaction.

The Miles Store allows you to purchase, extend or transfer miles to another TAP Miles&Go account. It also allows you to convert Bonus Miles into Status Miles.

Buying, transferring, extending the validity or converting Bonus Miles into Status Miles is only allowed in blocks of 2,000 miles.

TAP Miles&Go miles cannot be redeemed for cash.

These transactions have an associated charge. Payment is by credit card. The valid credit cards for these transactions are those available in the market where transactions are performed. In some markets these transactions may be subject to an international processing fee.

The frequency of purchases and the number of miles to be purchased is limited, as are transfers, extension and conversion. (The maximum limit for purchase of miles is 200.000 miles per year.)

All miles purchased, transferred or which have their expiry date extended are considered Bonus Miles and are not refundable.

All miles purchased and transferred are valid for one more qualifying period, at least another twelve months.

The transfer of miles is only possible between TAP Miles&Go accounts and the miles are credited in the account indicated for the transfer. The charge associated with this transaction is paid by the Customer who transfers the miles.

Extending the validity of miles is only applicable to the number of Bonus Miles about to expire and is made in blocks of 2,000 miles. The difference in the value of miles selected in the block is not credited.

The mile validity extension feature is not available for retroactive expiry periods. This transaction must be completed before the expiry date of the miles.

This extension of validity is only possible for the miles that are expiring on the next miles expiry date. Extended miles will be valid for another 3 qualifying periods (3 years).

The frequency of purchases and the number of miles to be purchased is limited, as are transfers, extension and conversion. (Maximum limit per year for the transfer of miles is 20,000 miles.)

All miles purchased, transferred or which have their expiry date extended are considered Bonus Miles and are not refundable.

All miles purchased and transferred are valid for one more qualifying period, at least another twelve months.

Converting Bonus Miles into Status Miles allows you to achieve a higher status or maintain the present status. This transaction may be carried out in cases where the Customer cannot reach the required Miles Status threshold by the end of the annual qualification period. This transaction has an associated charge payable by the Customer through credit card that should be made by the end of the Customer's accrual period.

The conversion of Bonus Miles to Status Miles can only be done in 2,000 mile blocks, with each block of 2,000 Bonus Miles worth 50% of Status Miles (i.e. 1,000 Status Miles).

The frequency of the conversion of Bonus Miles into Miles Status as well as the number of miles to be converted is limited to the annual miles earning period and according to the TAP Miles&Go Customer status (Miles, Silver and Gold).

The Bonus Mile to Status Miles conversion feature will not be available for retroactive Status Miles earning periods.

If you are Miles and want to move up to Silver:

You must have at least 25,000 Status Miles in the account, which can be converted;
You can convert up to 10,000 Bonus Miles into 5,000 Status Miles;
You need 30,000 Status Miles to attain Silver status.

If you are Silver and want to maintain this status:

You must have at least 15,000 Status Miles in the account, which can be converted;
You can convert up to 10,000 Bonus Miles into 5,000 Status Miles:
To remain Silver you need 20,000 Status Miles.

If you are Silver and want to move up to Gold:

You must have at least 60,000 Status Miles that can be converted;
You can convert up to 20,000 Bonus Miles, which become 10,000 Status Miles;
You need 70,000 Status Miles to attain Gold status.

If you are Gold and want to maintain this status:

You must have at least 45,000 Status Miles in the account, which can be converted;
You can convert up to 10,000 Bonus Miles into 5,000 Status Miles;
To remain Gold you need 50,000 Status Miles.

If you are Gold and want to move up to Navigator:

It is not possible to do so by converting Bonus Miles into Status Miles;
To become Navigator, you need 125,000 Status Miles or 70 TAP flights. In both cases, 10 flights will have to be made on the Plus, Executive and Top Executive fares.

If you are Navigator and want to maintain this status:

It is not possible to do so by converting Bonus Miles into Status Miles;
To remain Navigator you need 100,000 Status Miles or 70 TAP flights. In both cases, 10 flights will have to be made on the Plus, Executive and Top Executive fares.

This option does not apply for the purpose of maintaining Status Match Customers status.