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    Contacts - General, Corporate and Victoria


    We’re always here to help. Here are the different ways of talking to us.

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    Other contacts

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    Victoria Programme
    Apartado 50194
    1704-801 Lisbon

    Write to us

    Aeroporto de Lisboa 
    1704-801 Lisbon

    Emergency contacts

    For urgent matters 48 hours prior to the departure.

    Local Offices

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    Contact Center

    Ticket Desk

    Heathrow Airport, Terminal 2, Hounslow, Middlesex, TW6 1EW, UK
    Monday to Sunday: 04:30 am - 07h30 pm
    Heathrow Airport is approximately 30 miles west of Central London. Easy access to/from the airport is via the London Underground system via the Piccadilly Line. Underground trains serve ALL terminals at Heathrow Airport.

    Heathrow & Gatwick Airports are approximately 60 miles apart. Transfers can be completed via Airport Transfer buses operated by National Coach services operating a frequent service. Taxis also operate between both airports.

    Lost & Found

    Terminal 1 - Baggage Hall
    08:00 am - 08:00 pm