Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.
Contacts - General, Corporate and TAP Miles&Go
Contacts
We’re always here to help. Here are the different ways of talking to us.
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Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience.
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Edifício 25 do Aeroporto de Lisboa
1700-008 Lisbon
Portugal
1700-008 Lisbon
Portugal
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Local Offices
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Contact Center
Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
Ticket Desk
Heathrow Airport, Terminal 2, Hounslow, Middlesex, TW6 1EW, UK
Monday to Sunday: 04:30 am - 07h30 pm
Heathrow Airport is approximately 30 miles west of Central London. Easy access to/from the airport is via the London Underground system via the Piccadilly Line. Underground trains serve ALL terminals at Heathrow Airport.
Heathrow & Gatwick Airports are approximately 60 miles apart. Transfers can be completed via Airport Transfer buses operated by National Coach services operating a frequent service. Taxis also operate between both airports.
Heathrow & Gatwick Airports are approximately 60 miles apart. Transfers can be completed via Airport Transfer buses operated by National Coach services operating a frequent service. Taxis also operate between both airports.
Lost & Found
Terminal 1 - Baggage Hall
08:00 am - 08:00 pm
