General check-in conditions
Find out the check-in times at the airport you are leaving from. Don’t be late and catch this flight.
Available from:
-
36 hours Before departure.
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24 Hours Before departure to and from the USA.
- No hold baggage - If you check-in online, via the mobile application or at the self check-in kiosks, you can go directly to the boarding gate. However, at Algiers, Accra, Casablanca, Marrakech and Tangier airports you should go to a check-in desk to get this access.
- With hold baggage - You must leave it at the drop-off desk in the airport.
Attention to the time necessary for the control of documentation by SEF (Immigration and Borders Service)
TAP informs its Passengers that the time necessary for the control of documentation at Portuguese airports, under the responsibility of the Immigration and Borders Service (SEF), can be over 30 minutes. In order to avoid delays in flights or even non-attendance, TAP advises all Passengers with intercontinental and non-Schengen flights to check the waiting time at the SEF and to plan in advance the arrival at the counters of this service. It is recommended that Passengers preferably use automatic control machines if they carry electronic identity documents.
Please take into consideration the additional time needed for documentation control when traveling between Lisbon and Tel Aviv
We hereby inform all passengers that there is an additional mandatory documentation check on flights to and from Tel Aviv airport. This control procedure occurs before passing through security control and may have large queues. For this reason we recommend that you arrive at the airport at least 3 hours before the departure of your flight.
Note: boarding begins 45 minutes prior to the departure time.
TAP informs its Passengers that the time necessary for the control of documentation at Portuguese airports, under the responsibility of the Immigration and Borders Service (SEF), can be over 30 minutes. In order to avoid delays in flights or even non-attendance, TAP advises all Passengers with intercontinental and non-Schengen flights to check the waiting time at the SEF and to plan in advance the arrival at the counters of this service. It is recommended that Passengers preferably use automatic control machines if they carry electronic identity documents.
Please take into consideration the additional time needed for documentation control when traveling between Lisbon and Tel Aviv
We hereby inform all passengers that there is an additional mandatory documentation check on flights to and from Tel Aviv airport. This control procedure occurs before passing through security control and may have large queues. For this reason we recommend that you arrive at the airport at least 3 hours before the departure of your flight.
Note: boarding begins 45 minutes prior to the departure time.
Important information
For flights departing from London City, TAP informs its Clients:
For flights departing from London City, TAP informs its Clients:
- check-in closes 45 minutes prior to the aircraft departure time;
- for a quicker and more comfortable check-in we recommend checking-in online or via the TAP app (iOS or Android);
- to make it easier to check-in your luggage, we suggest using the fully automated Self Bag Drop. Please note, however, that this service is entirely unmanned;
- the number of bags you can carry depends on your fare or TAP Miles&Go Status. Confirm allowed luggage here.
Departure locations
The cut-off times for check-in and dropping off hold baggage vary depending on the departure airport.
See the specific cut-off times here.
Airports of A - C
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Abidjan | < 3 hours | 1 hour |
| Accra | 2 hours | 1 hour |
| Alicante | 2 hours | 45 minutes |
| Amsterdam | 2 hours and 30 minutes | 45 minutes |
| Algiers | 2 hours | 1 hour |
| Banjul | 3 hours | 1 hour |
| Barcelona | 2 hours | 45 minutes |
| Basel | 3 hours | 45 minutes |
| Belém | 4 hours | 1 hour |
| Belo Horizonte | 4 hours | 1 hour |
| Berlin | 2 hours | 45 minutes |
| Bilbao | 2 hours | 45 minutes |
| Bissau | < 3 hours | 1 hour and 30 minutes |
| Boa Vista | 3 hours | 1 hour |
| Bologna | 2 hours and 30 minutes | 45 minutes |
| Bordeaux | 2 hours | 45 minutes |
| Boston | 3 hours and 30 minutes | 1 hour |
| Brasilia | 4 hours and 15 minutes | 1 hour |
| Brussels | 2 hours and 30 minutes | 45 minutes |
| Bucharest | 2 hours | 45 minutes |
| Budapest | < 2 hours | 45 minutes |
| Casablanca | 2 hours | 1 hour |
| Chicago | 3 hours | 1 hour |
| Cologne | 2 hours | 45 minutes |
| Copenhagen | 2 hours | 45 minutes |
Airports of D - H
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Dakar | 3 hours | 1 hour |
| Dublin | 2h30 | 45 minutes |
| Dusseldorf | 2 hours | 45 minutes |
| Faro | 2 hours | 45 minutes |
| Fez | < 2 hours | 1 hour |
| Florence | 2 hours | 45 minutes |
| Fortaleza | 4 hours | 1 hour |
| Frankfurt | 2 hours | 45 minutes |
| Funchal | 2 hours | 45 minutes |
| Geneva | From 4:45 am to 8:30 pm | 45 minutes |
| Gran Canaria | < 2 hours | 45 minutes |
| Hamburg | 2 hours | 40 minutes |
| Helsinki | 2 hours | 45 minutes |
Airports of I - L
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Las Palmas | 2 hours | 45 minutes |
| Lisbon | From 4.00 am to 0.00 | 30 minutes (Ponte Aérea) | 45 minutes (Europe) | 1 hour (Intercontinental) |
| Lome | < 2 hours | 1 hour |
| London (City, Gatwick and Heathrow) | 2 hours | 45 minutes |
| Luanda | 3 hours | 1 hour |
| Luxembourg | 2 hours | 45 minutes |
| Lyon | 2 hours | 45 minutes |
Airports of M - O
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Madrid | 2 hours | 45 minutes |
| Malaga | 2 hours | 45 minutes |
| Manaus | 4 hours | 1 hour |
| Manchester | 2 hours | 45 minutes |
| Maputo | 2 hours | 1 hour |
| Marrakech | 2 hours | 1 hour |
| Marseille | 2 hours | 45 minutes |
| Miami | 4 hours | 1 hour |
| Milan (Malpensa) | 2 hours and 30 minutes | 45 minutes |
| Moscow | 2 hours | 45 minutes |
| Munich | From 4:30 am to 9:30 pm | 45 minutes |
| Nantes | 2 hours | 45 minutes |
| Naples | 2 hours and 30 minutes | 45 minutes |
| Natal | 4 hours | 1 hour |
| New York (JFK) | 2 hours | 1 hour |
| New York (Newark) | 3 hours and 30 minutes | 1 hour |
| Nice | 2 hours | 45 minutes |
| Oslo | 2 hours | 45 minutes |
| Oviedo (Asturias) | 2 hours | 45 minutes |
Airports of P - R
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Paris | 2 hours | 45 minutes |
| Ponta Delgada | 6 hours | 45 minutes |
| Porto | < 3 hours | 30 minutes (Ponte Aérea) | 45 minutes (Europe) | 1 hour (Intercontinental) |
| Porto Alegre | 4 hours and 35 minutes | 1 hour |
| Porto Santo | 2 hours | 45 minutes |
| Prague | 2 hours | 45 minutes |
| Praia | 3 hours | 1 hour |
| Recife | 4 hours | 1 hour |
| Rio de Janeiro | 3 hours | 1 hour |
| Rome | 2 hours and 30 minutes | 45 minutes |
Airports of S - T
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Sal | 3 hours | 1 hour |
| Salvador | 3 hours and 30 minutes | 1 hour |
| San Francisco |
3 hours |
1 hour |
| Sao Paulo (Guarulhos) | 4 hours | 1 hour |
| Sao Tome | 3 hours | 1 hour |
| Sao Vicente | 3 hours | 1 hour |
| Seville | 2 hours | 45 minutes |
| Stockholm | 2 hours | 45 minutes |
| Stuttgart | < 2 hours | 45 minutes |
| Tangier | 2 hours | 45 minutes |
| Tel Aviv | 3 hours | 1 hour |
| Terceira | 6 hours | 45 minutes |
| Toronto | 3 hours and 30 minutes | 1 hour |
| Toulouse | < 2 hours | 45 minutes |
Airports of U - Z
| Airport | Hold baggage drop-off counter opening time | Cut-off time for check-in and dropping off hold baggage |
| Valencia | 2 hours | 45 minutes |
| Venice | 2 hours | 45 minutes |
| Vienna | From 4:30 am to 11 pm | 45 minutes |
| Vigo | 2 hours | 45 minutes |
| Warsaw | 2 hours | 45 minutes |
| Washington |
3 hours | 1 hour |
| Zurich | 2 hours | 45 minutes |
