Check-in Times

Attention to the time necessary for the control of documentation by SEF (Immigration and Borders Service)

TAP informs its Passengers that the time necessary for the control of documentation at Portuguese airports, under the responsibility of the Immigration and Borders Service (SEF), can be over 30 minutes. In order to avoid delays in flights or even non-attendance, TAP advises all Passengers with intercontinental and non-Schengen flights to check the waiting time at the SEF and to plan in advance the arrival at the counters of this service. It is recommended that Passengers preferably use automatic control machines if they carry electronic identity documents.

Please take into consideration the additional time needed for documentation control when traveling between Lisbon and Tel Aviv

We hereby inform all passengers that there is an additional mandatory documentation check on flights to and from Tel Aviv airport. This control procedure occurs before passing through security control and may have large queues. For this reason we recommend that you arrive at the airport at least 3 hours before the departure of your flight.
Note: boarding begins 45 minutes prior to the departure time.

Please pay attention to the time needed for documentation control at the Basel airport.

We would like to inform all Passengers traveling to and from Basel of the possibility of documentation control by the Swiss border services. This control procedure is carried out randomly and very frequently; therefore, we advise you to have your documents ready for inspection, and to arrive at the airport ahead of time.

Important information
For flights departing from London City, TAP informs its Clients: