Check-in – Online, at the desk, automatic and other options

  • Book flight
    Type of trip
    Stopover
    Make a stop for 1 to 5 nights (24 to 120 hours) in Portugal during your trip.
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Number of passengers
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Book with:
    Additional information
    Only flights operated by TAP and TAP Express can be booked using miles. This option is exclusive to logged in TAP Miles&Go Clients.
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    Rent-a-car Hotel Transfers other bookings
  • Manage booking 
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    Cancel/Refund
    Manage booking 
    Enter your booking code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
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    Print your invoice
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the booking details.
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    Rent-a-car Hotel Transfers other bookings
  • Check-in
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    Enter your booking details
    Enter your booking details
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
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    Additional information
    Insert here your TAP Miles&Go Client Number.
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  • Flight information
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    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
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Check-in

Discover all the check-in options you can choose from.

Can I check in online for my flight?

Yes. Use the button “Check-in”, present in the green bar at the top of pages throughout the flytap, or make your online check-in here.

Learn all about online check-in.

Can I check in the other passengers on my booking online ?

Yes. Online Check-in allows you to check in several passengers.

Can I check in online if I'm travelling with checked luggage?

Yes. Like Mobile Check-in, the Online Check-in service is available to passengers travelling with checked luggage.

On the day of the flight, you just have to drop-off your luggage in the drop-off counter at the airport.

I've checked-in online but cannot print my boarding pass. What should I do?

You may send your boarding pass to your mobile phone via SMS.

Also, you can print your boarding pass at the airport kiosks or directly at the check-in counter.

Can I choose my seat when I check in online?

Yes. You can book your seat during Online Check-in.

If you want a pre-assigned seat more than 36 hours before the flight, please contact the TAP Contact Center.

Can I change my seat when I check in online?

Yes. You can change seats online, but only if the check-in process is still open.

If you want to change your seat more than 72 hours before the flight, please contact the TAP Contact Center.

I've already checked in online. Where do I go at the airport?

If you already have your boarding pass, you may go directly to the boarding gate. If not, you’ll have to request it at the check-in counter.

If you’re travelling with checked luggage, you also must first leave it at the drop-off counter.

When I checked in, I didn't get a seat. What should I do?

Please go to the boarding gate, where the situation will be resolved.

Online services

Before the flight

Contacts

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

(+351) 211 234 400
Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
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