Always advise TAP of your health problems so we can provide the best possible care.
Here is some general advice about travelling with health problems.
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You should ask the airline to issue a Medical Information Form (MEDIF). You must give us the Medical Information for Fitness to Travel - MEDIF (Parte 2) (PDF, 0.1Mb, EN), duly completed by your doctor. This document is then examined by a TAP doctor, who will subsequently inform you if you can travel and under what conditions.
The completed MEDIF must be sent to:
(This Email address is solely for MEDIF-related matters, all other issues will be disregarded).
Learn more about the medical assistance that TAP provides here.
Health Problems - Find out if you can travel
Health problems
We advise our passengers with a specific clinical situation what they should do before and during their trip.
Your health first
Medication
- If you use injectable medication (e.g. insulin) and you are going to travel to a country of limited resources, make sure you carry the necessary medication and accessories for your flights and stay with you. Also carry with you the respective medical indication in writing.
- Be sure to take the usual medication according to the prescription. Carry the medication necessary for this purpose in your hand luggage.
Request medical authorisation for boarding if you have:
- A plaster cast or immobilising splints;
- Chronic heart disease (e.g. angina pectoris, cardiac insufficiency);
- Chronic respiratory disease (e.g. bronchitis, emphysema);
- Recent acute myocardial infarction;
- Recent stroke;
- Untreated active or contagious infectious disease;
- Recent hospitalisation;
- Recent surgery, in particular thoracic, abdominal, cranial or ocular surgery;
- Need to be transported on a stretcher;
- Need for medical, nursing or paramedic care;
- Need for extra oxygen or other medical equipment on board;
- Pregnancy with complications or after 36 weeks of gestation, or 32 weeks if a multiple pregnancy;
- Fever, persistent cough or vomiting;
- Diabetes or epilepsy with recent complications;
- Shortness of breath when walking and climbing stairs;
- Skin spots that may be related to an infectious disease;
- Mental confusion, inappropriate behaviour, suggestive of intoxication by alcohol or drugs;
- Any disease that is uncontrolled or likely to be aggravated by travel;
- Physical or behavioural condition which may be dangerous or cause discomfort to the other passengers, in terms of flight safety.
The completed MEDIF must be sent to:
- Fax No. (+351) 21 841 5880
- Email: medical.cases@tap.pt
To travel alone you should be able to:
- Breathe spontaneously without the need for additional oxygen;
- Feed yourself independently;
- Transfer yourself from the seat to the wheelchair;
- Communicate with the crew and follow their advice or instructions
- Use the toilets without assistance from the crew;
- Administer your own medication.
You must travel accompanied by someone else if you cannot:
- Unfasten your seat belt, leave your seat and reach an emergency exit unaided;
- Remove and put on the safety vest unaided;
- Put on the oxygen mask without any help;
- Understand the safety briefing and any advice or instructions given by the crew in an accessible manner, in case of an emergency.
Important information
This list is a guide to the most common medical conditions. If you have questions, please contact UCS - Cuidados Médicos de Saúde.
This site tells you how to schedule, as a traveller, a doctor's appointment.
