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Content

Lounges - Conditions of access and services

Lounges

Make yourself at home before taking off.

When flying as a premium passenger, you have free, exclusive access to the lounges to relax before your flight.

A perfect getaway, where you can rest or work while waiting. Take advantage of the maximum comfort and continue on your trip with batteries recharged.

In the new lounge of TAP, feel like a Star.

With the best Portuguese gastronomy and wine, Wi-fi, shower, space for children, to work and rest – all in a privileged space with panoramic views to the track.

Welcome to TAP's new Lounge at Lisbon Airport. 

The new Lounge is in the Schengen area. To gain access to it all clients must have in their possession the necessary documents.

Premium Lounge Rules of Conduct

It is strictly forbidden: 

  • To smoke in the Premium Lounge facilities (including electronic cigarettes) 
  • To walk about in the Premium Lounge in nightwear or barefoot; 
  • To use any type of illegal object or substance;
  • To lie down on and/or rest your feet on the sofas or tables;
  • To play any device loudly;
  • To take in animals, except guide dogs and duly authorised and documented animals, which cannot be removed from the boxes they are carried in; 
  • For undocumented passengers to enter;
  • For minors not accompanied by a responsible adult to enter; 
  • For minors to consume alcoholic beverages;*
  • To photos or record videos in the Premium Lounge without the authorisation of TAP; 
  • To remove products, food or drinks from the room (items exclusively for internal consumption), this may lead to the police and the TAP Security Team being called.Premium Lounge Rules of Conduct;
  • Look after the Premium Lounge's facilities and amenities, avoiding waste and damage to any object;
  • Be responsible for their personal objects, documents and belongings in general;
  • Behave in an adequate manner, maintaining a peaceful environment;
  • Be aware of their flights' boarding time;
  • Food and beverages purchased outside of the Lounge cannot be brought in or consumed in the Lounge.

*Minors: Aged 18 years in Europe, or 21 years in the USA.

It is the responsibility of clients to:

  • Look after the Premium Lounge's facilities and amenities, avoiding waste and damage to any object;
  • Be responsible for their personal objects, documents and belongings in general;
  • Behave in an adequate manner, maintaining a peaceful environment;
  • Be aware of their flights' boarding time.

The TAP Premium Lounge reserves the right to ask clients behaving inappropriately or who fail to comply with the above rules to leave the Lounge. Examples of inappropriate behaviour are: drunkenness, rudeness towards the staff, aggressive behaviour, perform acts considered harmful and/or unsuitable to the environment.










Who can use it?

Find out below how to have free general access to lounges.

Use the lounge simulator to check for a specific airport.

Discount Basic Classic Plus Executive Top executive
TAP Passenger X X X X ✓ ✓
TAP Miles&Go Gold1 ✓ ✓ ✓ ✓ ✓ ✓
TAP Miles&Go Silver 2 X X X X ✓ ✓
TAP Corporate Top card ✓ ✓ ✓ ✓ ✓ ✓
Star Alliance Gold ✓ ✓ ✓ ✓ ✓ ✓
TAP Platinum Visa3 X ✓ ✓ ✓ ✓ ✓

1) As of 2 April 2018, TAP Miles&Go Gold Clients who:
- fly on TAP code-share flights operated by Azul, have free access to the Lisbon Airport Premium Lounge (valid for all routes flying out of Lisbon); 
- fly on international Azul flights, have free access to the Lounge Azul in Viracopos.

2) From 1 December 2016, TAP Miles&Go Silver Clients have access to TAP lounges under the following conditions:
- when they are travelling tap|executive, tap|top executive and on flights operated by TAP to Europe or North Africa;
- when travelling on intercontinental flights operated by TAP, regardless of the ticket class;
- on Ponte Aérea flights with connections in Lisbon to flights operated by TAP (intercontinental, Europe or North Africa) when flying tap|executive or tap|top executive.
- the lounge may be used 4 times in Lisbon when travelling on Europe/North Africa flights during the annual miles earning period and on flights operated by TAP, regardless of the associated TAP Product.

Note: The Airspace Lounge at New York’s JFK airport has been closed since the 31st of August 2018.

3) Available only at Lisbon, Porto and Funchal airports for TAP and TAP Express passengers in any class except tap|discount.

Discover what TAP product you’ve purchased and the benefits of your tariff.
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Airports A - H

Airport Lounge Terminal Executive Class TAP Miles&Go Gold TAP Miles&Go Silver Star Alliance Gold
Abidjan  Aeria    ✓  ✓  ✓  ✓
Accra Adinkra Lounge International Departure Lounge ✓ ✓ ✓ ✓
Amsterdam Star Alliance Lounge Terminal 1 ✓ ✓ X ✓
Barcelona AENA Lounge-Sala Pau Casals   ✓
 X X X
Basel EuroAirport Skyview Lounge   ✓ ✓
 X ✓
Berlin Lufthansa Lounge Terminal A ✓ ✓ X ✓
Bissau Airport Lounge Main terminal, 2nd floor ✓ ✓ ✓ ✓
Boston The Lounge Terminal C ✓ ✓ ✓ ✓
Brasilia Sala Vip Internacional Airport Terminal ✓ ✓ ✓ ✓
Brussels The Suite
✓ ✓ X ✓
The Loft    ✓
 ✓
 X ✓
T Lounge
   ✓
 ✓
 X ✓
Cologne LH Lounge      ✓ ✓   X ✓ 
Copenhagen Novia Terminal 2 ✓ ✓ X ✓
SAS Lounge Terminal 3 ✓ ✓ X ✓
Dakar  Infinity Lounge    ✓  ✓ ✓  ✓ 
Dusseldorf LH Senator Lounge   X ✓
 X ✓
LH Business Lounge
   ✓
 X X X
Frankfurt LH Business Lounge Hall A/B ✓ X X X
LH Senator Lounge  Hall A/B X ✓
 X ✓
LH Bus.+Senator Lounge  Terminal 1 ✓ ✓ X ✓
Funchal TAP Premium Lounge Airport Terminal ✓ ✓ ✓ 1 ✓
Geneva Swiss Business Lounge International Terminal ✓ ✓ X ✓
Hamburg LH SEN / Business Lounge Terminal 2, 2nd floor ✓ ✓ X ✓
Helsinki SAS Lounge Terminal 1 ✓ ✓ X ✓

1) Only on intercontinental flights (all flights except Europe and North Africa: Morocco)

Airports I - P

Airport Lounge Terminal Executive Class TAP Miles&Go Gold TAP Miles&Go Silver Star Alliance Gold
Lisbon TAP Premium Lounge Terminal 1 ✓ ✓ ✓1 ✓
Lomé Salon Union Départ
   ✓
 ✓
 X ✓
London - Gatwick No.1 Traveller South terminal ✓ ✓ X ✓
London - Heathrow* LH Business Lounge Terminal 2A, 5º floor, departures ✓ ✓ X ✓
Maple Leaf  Terminal 2B ✓ ✓ X ✓
LH Senator Lounge   X ✓
 X ✓
Singapore Airlines' SilverKris Lounge  Terminal 2B ✓ ✓ X ✓
United Club  Terminal 2B ✓ ✓ X ✓
Luanda Sala VIP (PALL) International Terminal, 1st floor ✓ ✓ X ✓
Madrid Sala Puerta de Alcalá    AENA Lounge ✓
 X X X
Sala Puerta del Sol    ✓ X X X
Maputo FNB Lounge Terminal B ✓ ✓ ✓ ✓
Miami Avianca     X  ✓  X ✓ 
Club America Terminal Building ✓ ✓ ✓ ✓
Milan Malpensa  LH Lounge (Schengen Area) Terminal 1A ✓ ✓ X ✓
MONTEVERDI    ✓ X X X
Munich LH Senator+Bus. Lounge Teminal 2 (Schengen) ✓ ✓ X ✓
New York - EWR SAS Business Lounge  Terminal B  ✓ ✓ X ✓
UA Lounge Terminal A ✓ ✓ X ✓
LH Lounge  Terminal B ✓ ✓ X ✓
Oslo SAS Business Lounge International Terminal, 2nd floor ✓ ✓ X ✓
OSL Lounge    ✓
 ✓ X ✓
Paris Lounge ICARE  Terminal West ✓
 X X X
Porto ANA Lounge (Airport Lounge)) Terminal 1 ✓ ✓ ✓1 ✓

1) Always available on intercontinental flights. On flights to Europe and North Africa (including Morocco) with four accesses per year.

* Collect the lounge access voucher at the ticket desk, the business traveller desk or the Airline Service Desk (transfers) in the boarding gates zone.

Airports Q - Z

Airport Lounge Terminal Executive Class TAP Miles&Go Gold TAP Miles&Go Silver Star Alliance Gold
Rio de Janeiro - Galeão Star Alliance Lounge Terminal 2 ✓ ✓ X ✓
VIP Smiles
  South pier, 3rd floor X X ✓
 X
Rome Star Alliance Lounge Terminal 3 (boarding area D - 2nd floor) ✓ ✓ X ✓
São Paulo Star Alliance Lounge Terminal 3 ✓ ✓ X ✓
Stockholm Menzies Executive Lounge Terminal 5 ✓ ✓ X ✓
SAS Lounge Terminal 5, 3rd floor, 1A ✓ ✓ X ✓
Stuttgart Lufthansa Business Lounge Terminal 1 ✓ ✓ X ✓
Tel Aviv Dan Lounge (B, C & E)
   ✓
 X X X
Toronto Air Canada Maple Leaf Lounge  Terminal 1 Pier F-International (TBC)  ✓ ✓ X ✓
Vienna Austrian Business Class Lounge Airport Terminal ✓ X X X
Austrian Senator Lounge Austrian Star Alliance Terminal X ✓ X ✓
Warsaw LOT Business Lounge Polonez Terminal A ✓ ✓ X ✓
Zurich Swiss Lounge center / Business Terminal 1 X ✓ X ✓
Aspire Lounge Airside Center, between Dock A & B ✓ ✓ X ✓
LH Lounge  Terminal B ✓ ✓ X ✓