Service fees

Important Information
Due to the current situation of Coronavirus (COVID-19), we have simplified our change and cancellation conditions. Please verify all information here.
  EUR USD***
Changes after MilesOnly and Miles&Cash Tickets issuance (except Miles&Go Gold Clients) € 50 62 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) same flight date € 30 37 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) flight date change € 50 62 $
Ponte Aérea Flights: fee charged for taking earlier flights on the same day Exempt** Exempt**
Service charge - No-show € 80 99 $
Service charge - TAP Miles&Go Service Centre or at TAP desks:  
Domestic flights (Continental Portugal, Azores, Madeira) € 10 12 $
Europe and North of Africa € 25 31$
Other destinations € 40 48 $
Service charge - Online Award Bookings:  
Domestic flights (Continental Portugal, Azores, Madeira) € 5 6 $
Europe and North of Africa € 17 21$
Intercontinental flights € 25 31$
Re-crediting of miles:  
Miles&Go and Miles&Go Silver Clients: European and domestic flights € 80 99 $
Miles&Go and Miles&Go Silver Clients: other destinations € 120 148 $
Gold Clients and TAP Platinum Visa (as passengers): All destinations € 80 99 $
    • Changes after MilesOnly and Miles&Cash Tickets issuance (except Miles&Go Gold Clients)
      50 € / 62 $ ***
    • Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) same flight date  
      30 € / 37 $ ***
    • Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) flight date change  
      50 € / 62 $ ***
    • Service charge - TAP Miles&Go Service Centre or at TAP desks:
    • Domestic flights (Continental Portugal, Azores, Madeira)
      10 € / 12 $ ***
    • Ponte Aérea Flights: fee charged for taking earlier flights on the same day. 
      Exempt** / Exempt **
    • Europe and North of Africa
      25 € / 31 $ ***
    • Other destinations
      40 € / 48 $ ***
    • Service charge - Online Award Bookings:
    • Domestic flights (Continental Portugal, Azores, Madeira)
      5 € / 6 $ ***
    • Europe and North of Africa
      17 € / 21 $ *** 
    • Intercontinental flights
      25 € / 31 $ ***
    • Service charge - No-show
      80 € / 99 $ ***
    • Re-crediting of miles:
    • Miles&Go and Miles&Go Silver Clients: European and domestic flights
      80 € / 120 $ ***
    • Miles&Go and Miles&Go Silver Clients: other destinations
      120 € / 148 $ ***
    • Gold Clients and TAP Platinum Visa (as passengers): All destinations
      80 € / 99 $ ***
* Amounts apply from 11 January 2018.
  Taxes payment is applicable for each passenger.
  Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.
** Exemption applicable to fare tickets containing the Gold Client number, upon request to the Contact Center.
*** Values for the United States of America and Brazil.
  1. Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed.
  2. All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
  3. The service charge for TAP Miles&Go Service Centre is not refundable.
  4. Changes in Award Tickets issued between January 20 and March 31, 2021 (valid for TAP flights only): no penalty if the change is made at least 21 days before the flight date, €50 charge if the change is made within 21 days before the flight date. New trip dates to be completed by 31st of December of 2021.
  5. Amounts updated and posted on the site on 10 January 2018.