0800 888 0101 (other locations)
Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.
Earn miles on the PAN Mais Program
Take advantage of the benefits created for TAP Miles&Go Clients who have a PAN Card.
To earn miles, apply for your card through the website. When you make purchases or withdrawals, you earn points that can be converted into TAP Miles&Go miles.
1 Pan point
Gold and Platinum Cards
1 mile
2.5 Pan points
International Card
1 mile