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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.

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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
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    Manage reservation 
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    You can find your reservation code on the electronic ticket that was emailed to you.
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    You can find your ticket number written on the electronic ticket that was emailed to you.
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    You can find your reservation code on the electronic ticket that was emailed to you.
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Content

Premium Customer Center - Exclusive service

Premium Customer Center

An area where you can deal with all matters related to your trip.

Exclusive service

An innovative, one-stop area in Lisbon Airport where you can get all the help you need.

Here you can deal with any matter related to your trip with our efficient, specialized service.

When flying as a [premium passenger] you have free access to the special Premium Customer Center desks to:

  • Ensure a faster check-in;
  • Get answers to any questions or doubts you may have;
  • Get help for more efficient boarding.

Who can use it?


 Discount Basic Classic Plus Executive Top executive
TAP Passenger X X X X ✓ ✓
Victoria Gold ✓ ✓ ✓ ✓ ✓ ✓
Tap|corporate top card ✓ ✓ ✓ ✓ ✓ ✓
Star Alliance Gold ✓ ✓ ✓ ✓ ✓ ✓

TAP Platinum
American Express

 X ✓ ✓ ✓ ✓ ✓