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    Reserve a seat in your preferred area - More comfort

    Reserve a seat in your preferred area

    Ensure you travel next to your friends and family!
    Now we are offering you the chance to reserve a seat in that part of the aircraft you prefer and in which you feel most comfortable. 

    Make sure you travel in your preferred area before arriving at the airport (excluding Lisbon-Porto/Porto-Lisbon flights).

    We have three different areas for you: choose between Standard, Preferential or Extra Legroom (emergency exit).

    Have you thought about the comfort provided you by this option?

    Standard Area
    Travel with who you like most!
    Preferential Area
    All seats recline
    Extra Legroom Area / Emergency exit
    More legroom!

    Frequently Asked Questions

    What kind of areas are chargeable?

    • Extra Legroom / Emergency exit - emergency exit rows between Preferential and Standard areas (front rows on Lisbon-Boston and Lisbon-JFK flights);
    • Preferential area - front rows - from the first row of Economy Class to the row before the Extra Legroom seats;
    • Standard area - from the row after Extra Legroom to the last row of Economy Class.

    For each brand, what kind of areas are chargeable?

    Intercontinental flights (tickets issued until 04-Apr-17)

    TAP Product Extra Legroom Area / Emergency exit Preferential Area Standard Area 
    tap|discount Chargeable Chargeable Chargeable
    tap|basic Chargeable Chargeable Free
    tap|classic Chargeable Chargeable Free
    tap|plus Chargeable Free Free
    tap|executive Not applicable Not applicable Not applicable
     tap|top executive Not applicable   Not applicable Not applicable 

    Intercontinental flights (tickets issued from 04-apr-17 / travel from 01-sep-17)

    TAP Product Extra Legroom Area Preferential Area Standard Area 
    tap|discount Chargeable Chargeable Chargeable
    tap|basic Chargeable Chargeable Chargeable
    tap|classic Chargeable Chargeable Free
    tap|plus Chargeable Free Free
    tap|executive Not applicable Not applicable Not applicable

    How long does it take to reserve a seat?

    Seats are available for reservation at any time. For tickets without pre-reservation or when this service is not required, seats will be allocated automatically at check-in (online or at the airport). Any changes are charged for depending on the TAP Product and the seat requested.

    This service is not applicable on the Air Shuttle between Lisbon and Porto or vice versa.

    How do I reserve a seat?

    There are three ways to reserve a seat:

    *Any decision to move to a seat that must be paid for (requires credit card) cannot be altered.

    How much does each area cost?

    Type Europe and North Africa * Intercontinental
    Extra Legroom Area / Emergency exit 25 EUR / 30 USD / 40 CAD 60 EUR / 65 USD / 85 CAD
    Preferential Area 25 EUR / 30 USD / 40 CAD 35 EUR / 40 USD / 50 CAD
    Standard Area 10 EUR / 15 USD / 20 CAD 25 EUR / 30 USD / 40 CAD
    *including Algeria and Morocco

    Between Lisbon-Boston and Lisbon-JFK:

    Type Amount
    Front Rows with Extra legroom - from row 6 to 18 60 EUR / 65 USD / 85 CAD
    Note: This ancillary service is non-refundable. However, it may be changed to other dates, as long as keep the same characteristics.

    What are our seats like?

     As we know comfort is essential on a trip, find out all about our seats!

    Aircraft

    Class Seat pitch Seat width Seat recline
    A340 Executive  54" (137,16 cm) 20" (50,80 cm ) 180/º *
    Economy 32 - 34" (81,3 - 86,3 cm)  17,6" (44,7 cm) 6/º
    A330 Executive 60" (152,40 cm ) 20" (50,80 cm) 180/º *
    44" (111,76 cm ) 27,5" (69,85 cm)
    Economy 31" / 32" (78,8 / 81,3 cm) 17,72" (45 cm) 6/ª
    31" (78,8 cm )  19,7" (50 cm) 4/º
    A321 Executive
    32" (81,28 cm) 22" (55,88 cm) 6/º
     Economy 30" (76,2 cm) 18" (45,7 cm)
    A320 Executive 32" (81,28 cm) 22" (55,88 cm)
     Economy 30" (76,2 cm) 18" (45,7 cm)
    A319 Executive 34" (86,36 cm) 22" (55,88 cm)
     Economy 30" (76,2 cm) 18" (45,7 cm)
    Embraer 190 Executive 34" (86,36 cm) 16,5" (41,91 cm) 4/º
     Economy 31" (78,7 cm) 16,5" (41,9 cm)
    ATR 72 Executive - - -
     Economy 30" (76,2 cm) 16,8" (42,7 cm) 3,1/º
    * Seats that can recline to 180º are exclusive to our A330 aircraft, used first and foremost on flights to Boston and JFK (these routes are also served by other aircraft, besides the A330 planes with these features).

    Find out here about our modernized aircraft.

    Who is exempt from the payment of seat reservations?

    Passenger Exemption Exempted Companion Notes
    Victoria Gold Yes -  
    Victoria Silver Yes - Except Extra Legrooms area, including rows 6-18 of Boston/JFK flights
    Victoria Miles No -  
    TAP Corporate TOP Yes - Except Extra Legrooms area, including rows 6-18 of Boston/JFK flights
    TAP AMEP Yes -  
    Star Alliance Gold No -  
    Star Alliance Silver No -  
    G Class (Groups) Yes - Except Extra Legrooms area, including rows 6-18 of Boston/JFK flights
    X Class (Victoria - Economy) Yes -  Except Extra Legrooms area, including rows 6-18 of Boston/JFK flights
    I Class Yes -  
    Infants Yes Unlimited* Not possible to travel on exit row
    Baby Baskets Yes Unlimited* Not possible to travel on exit rowSpecific places for Baby Baskets
    Unacompanied Minors Yes - Specific places for Unacompanied Minors
    Pets in cabin No - Not possible to travel on exit row
    *exempted companion if they are in same reservation.

    When is there a right to a refund?

    • If you are allocated a cheaper seat. Should this happen you will be refunded the price difference in vouchers;
    • In involuntary cases (for example missing a connection through a fault of the company) you will receive a full refund of the price of the service you did not receive.
    Under what circumstances is there no right to a refund?
    • If you are allocated a different seat, but one of the same type;
    • If you cancel your flight you will not be eligible for a refund, although you may receive a voucher to use on the same service within 12 months of issue;
    • If you book an emergency exit seat without meeting the requirements.

    What happens if the aircraft type changes?

    Our system will replace your reserved seat with another of the same type. The chosen/allocated seat row may also be changed; however, the system will ensure you are allocated a new seat of the same type. For example: seat 4C, which is in the “Preferential seat”, may be changed to seat 6D, which is also in the “Preferential seat”.

    10. Terms and conditions for reserving Extra Legroom / Emergency exit seats:

    To reserve this type of seating you must:

    • Understand and speak Portuguese and/or English;
    • Be able to move quickly;
    • Be over the age of 12 (these seats are not open to children, accompanied or unaccompanied, or babies);
    • Not have a cabin animal;
    • Not be a deportee, considered an inadmissible passenger or be in custody;
    • Not suffer from any physical or mental disability that limits your ability to apply written or verbal instructions.


    Our medium-haul aircraft are being completely renovated. Find out more here!