Service fees

Important Information

Due to the current situation of Coronavirus (COVID-19), we have simplified our change and cancellation conditions. Please verify all information here.




	EUR	USD

Changes after MilesOnly and Miles&Cash Tickets issuance (except Miles&Go Gold Clients)	50 €	62 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) same flight date	30 €	37 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) flight date change	50 €	62 $
Ponte Aérea Flights: fee charged for taking earlier flights on the same day	Exempt	Exempt
Service charge - No-show	80 €	99 $
Service charge - TAP Miles&Go Service Centre or at TAP desks
Domestic flights (Continental Portugal, Azores, Madeira)	10 €	12 $
Europe and North of Africa	25 €	31 $
Other destinations	40 €	48 $
Service charge - Online Award Bookings
Domestic flights (Continental Portugal, Azores, Madeira)	5 €	6 $
Europe and North of Africa	17 €	21 $
Re-crediting of miles
Miles&Go and Miles&Go Silver Clients : other destinations	120 €	148 $
Gold Clients and TAP AMEX Platinum (as passengers): All destinations	80 €	99 $

EUR

Changes after MilesOnly and Miles&Cash Tickets issuance (except Miles&Go Gold Clients)

50 €
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) same flight date

30 €
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) flight date change

50 €
Ponte Aérea Flights: fee charged for taking earlier flights on the same day

Exempt
Service charge - No-show

80 €

Service charge - TAP Miles&Go Service Centre or at TAP desks

Domestic flights (Continental Portugal, Azores, Madeira)

10 €
Europe and North of Africa

25 €
Other destinations

40 €

Service charge - Online Award Bookings

Domestic flights (Continental Portugal, Azores, Madeira)

5 €
Europe and North of Africa

17 €

Re-crediting of miles

Miles&Go and Miles&Go Silver Clients : other destinations

120 €
Gold Clients and TAP AMEX Platinum (as passengers): All destinations

80 €

USD

Changes after MilesOnly and Miles&Cash Tickets issuance (except Miles&Go Gold Clients)

62 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) same flight date

37 $
Changes after Ponte Aérea Tickets issuance (except TAP Miles&Go Gold Clients) flight date change

62 $
Ponte Aérea Flights: fee charged for taking earlier flights on the same day

Exempt
Service charge - No-show

99 $

Service charge - TAP Miles&Go Service Centre or at TAP desks

Domestic flights (Continental Portugal, Azores, Madeira)

12 $
Europe and North of Africa

31 $
Other destinations

48 $

Service charge - Online Award Bookings

Domestic flights (Continental Portugal, Azores, Madeira)

6 $
Europe and North of Africa

21 $

Re-crediting of miles

Miles&Go and Miles&Go Silver Clients : other destinations

148 $
Gold Clients and TAP AMEX Platinum (as passengers): All destinations

99 $

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed.
All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
The service charge for TAP Miles&Go Service Centre is not refundable.
The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
Changes in Award Tickets issued between January 20 and March 31, 2021 (valid for TAP flights only): no penalty if the change is made at least 21 days before the flight date, €50 charge if the change is made within 21 days before the flight date. New trip dates to be completed by 31st of December of 2021.
Amounts updated and posted on the site on 10 January 2018 .