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    Useful tools

    View and manage reservation
    View or change your reservation easily.
    Baggage simulator
    See how many bags you can take free of charge.
    Checked baggage
    Check whether your baggage was transported on your flight. This service is only available for flights departing from Lisbon, Porto, Faro, Funchal and Sao Paulo (Guarulhos).
    Lost baggage
    Check the status of your TAP lost baggage claim.
    Special Needs Form
    Make your special assistance request before travelling.
    Flight Information
    See arrivals and departures.
    Suggestion or praise
    Share your suggestions or pleasant experiences.
    Receipts
    Print your reservation documents here. Valid for tickets issued directly by TAP.
    Refund
    Cancel your booking and request a refund.
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