Avisos e información

COVID TEST - Passengers traveling to Portugal

All passengers traveling to Continental Portugal, either as a final destination, in transit or transfer, must complete this online form after checking-in for the flight.
The proof of the filled out form will need to be presented at control points.
 


As per the directive of the Portuguese Government (Despacho n.º 2207-A/2021, of February 26, 2021), entry into Portuguese territory is only authorized for:

  1. Passengers on flights from countries belonging to the European Union, countries associated with the Schengen Area (Liechtenstein, Norway, Iceland and Switzerland). To/from Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Slovakia, Slovenia, Estonia, France, Finland, Greece, Hungary, Czech Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Romania, Sweden and Switzerland, travel is limited to essential reasons. Nationals of third countries traveling from/to the countries above mentioned are obliged to proof the reason of travel (professional, study, family meeting, health or humanitarian reasons).
  2. Passengers on flights from countries whose epidemiological situation is in accordance with Council Recommendation (EU) 2020/1551, of 22 October 2020.
  3. Passengers on flights from countries that are not members of the European Union or that are not countries associated with the Schengen Area, exclusively for essential travel, thus:
    1. Citizens of the European Union, nationals of States associated with the Schengen Area and members of their families, in accordance to the Directive 2004/38 / EC, of the Parliament and of the Council, and third-country nationals legally resident in a Member State of the European Union;
    2. Third-country nationals traveling for professional, study, family reunion, health or humanitarian reasons.
  4. Passengers on repatriation or humanitarian flights organized in accordance with the law.

COVID TEST WITH A NEGATIVE RESULT MANDATORY IN ORDER TO BOARD

Mandatory PCR tests are only accepted in: portuguese, french, english, spanish and italian.
They can be presented in paper or digital format (excluding results received by SMS on the mobile phone).

Passengers coming from the autonomous regions of Madeira and Azores are exempt from the presentation of a test for boarding in Mainland Portugal (although they must comply with the rules of the country of destination if boarding in the mainland is for the purpose of transferring to another country).

Passengers referred in paragraph a), entering or transiting through  Portugal must present proof of laboratory testing (RT PCR) for the screening of SARS-CoV-2, with a negative result, performed within 72 hours prior to the time of departure, or they will be denied boarding. (including Portuguese citizens, residing in Portugal and their families).

  • Exception: Children who have not completed 24 months of age;
  • In addition to the negative test, passengers must quarantine for 14 days at their residence or other location determined by the Portuguese authorities and pre-register at https://travel.sef.pt (except if the permanence in Portugal does not exceed 48h), if arriving from: Bulgaria, Czech Republic, Cyprus, Slovenia, Estonia, France, Hungary, Italy, Malta Poland and Sweden.

 

All passengers referred in paragraphs b), c) and d) entering or transiting thru Portugal must present proof of laboratory testing (RT-PCR) for the screening of SARS-CoV-2, with a negative result, performed within 72 hours prior to the time of departure, or they will be denied boarding. (including Portuguese citizens, residing in Portugal and their families).

  • Exception: Children who have not completed 24 months of age;

Flights from/to Brazil and UK remain suspended as per the same decree.

Passengers with confirmed bookings on affected journeys are advised not to go to the airports and contact directly the TAP Contact Center.

Permitted flights:

  • Cargo flights
  • Humanitarian and repatriation
    • Of national citizens and their family members permanent residents
    • EU citizens, nationals of countries associated to Schengen area and their families and
    • Third countries nationals with legal residence in an EU country

Passengers travelling under these conditions must:

  • National citizens and permanent residents
    • Pre-register here.
    • Provide the negative COVID19 test result, performed within the last 72h before boarding, or the boarding and entry to Portugal may be denied and
    • Complete a 14-day quarantine upon arrival.
  • Nationals of the EU, nationals of countries associated to Schengen area and their families and third countries nationals with legal residence in an EU country
    • Provide the negative COVID19 test result, performed within the last 72h before boarding, or the boarding may be denied and
    • Upon arrival at a Portuguese airport, must wait for the connecting flight in a designated location inside the airport.

Passengers entering Portugal originating from Brazil, UK or South Africa, travelling thru other countries, must:

  • Pre-register here;
  • Provide the negative COVID19 test result, performed within the last 72h before boarding (except children under 24 months);
  • Complete a 14-day quarantine upon arrival.

Travel restrictions and entry requirements

For some destinations it is mandatory that passengers complete an online form, prior to the flight, proof of which will need to be presented at control points upon arrival, verify below if this is needed in your case. For destinations that do not have an online form, passengers will be requested to fill out a form during the flight.

It is the passenger’s responsibility to comply with all government policies and entry requirements, for example the need to fill out forms and/or Covid-19 testing. Failure to do so may result in denied boarding for the flight or entry to the destination.

Please be aware that there are specific procedures for some destinations that can be verified hereAlways confirm information with official government agencies to ensure you are able to reach your destination.

___________________________________

Symptomatic passengers identified at the airport by public health authorities may be refused to continue their journey.

Mandatory use of a face mask

Use of a face mask is mandatory on board all TAP flights. Therefore, all our passengers, aged over 6, must be equipped with one and guarantee that it is used during the entire duration of the journey.

The use of a face mask will only be exempted for passengers who are proven to have health problems that cannot use it. In these cases, prior to the flight and in order to travel, the passenger must have a medical authorization (MEDIF). Otherwise, boarding will be denied.

We also advise our passengers to inform themselves on specific regulations that may exist at their points of origin and destination, for example that fact that it is already compulsory at many airports to wear a face mask.

Restricciones de equipaje en los vuelos con destino/salida de Abiyán, Accra, Bissau, Dakar, Praia, São Vicente y Santo Tomé.

Debido a limitaciones de espacio en nuestros aviones durante algunos periodos del año, le informamos de que la compra de equipaje extra está restringida en viajes con los siguientes destinos:
  • Con destino a Abiyán, Accra, Bissau*, Dakar, Praia, São Vicente y Santo Tomé: 
    • Verano: del 10 de junio 2021 al 12 de septiembre de 2021*
    • Navidad: del 11 de diciembre de 2021* al 9 de enero de 2022
    • Semana Santa:  del 19 de marzo al 4 de abril de 2021 (no aplica para vuelos a Santo Tomé y Bissau)
  • Con salida de Abiyán y Accra:
    • Semana Santa: del 5 de abril de 2021 al 12 de abril de 2021
    • Verano: del 10 de junio 2021 al 12 de septiembre de 2021
    • Año nuevo: del 26 de diciembre de 2021 al 9 de enero de 2022
*Nota: El destino final Bissau se prolongará el período estival con embargo hasta el 30 de septiembre de 2021.
El destino final Bissau se adelantará el período navideño con embargo desde el 13 de noviembre de 2021.

Los viajes que tengan como destino Abiyán, Accra, Bissau, Dakar, Praia, Santo Tomé o San Vicente, o que partan de Abiyán o Accra, no permitirán el exceso de equipaje (en peso o dimensiones) de la franquicia asociada a la tarifa, la compra de bultos de equipaje extra ni el transporte de animales, equipos deportivos o instrumentos musicales en la bodega. Solo se aceptará el número de equipajes indicado en el billete y cuya suma de dimensiones (alto, ancho y largo) no supere los 158 cm, con un peso máximo de 23 kg, en clase económica, y de 32 kg en clase ejecutiva.

La limitación se aplica a todos los billetes, independientemente del tipo de producto adquirido o del estatus de pasajero frecuente, con excepción de los billetes tap|discount, en los que solo será posible añadir un bulto de equipaje.

Pedimos disculpas por cualquier trastorno que esta situación pueda ocasionarle.

Desinfectante de manos a base de alcohol.

La cantidad neta total de todos esos artículos transportados por cada pasajero no debe exceder los 2 kg o 2 L y la cantidad neta de cada artículo no debe exceder los 0.5 kg o 0.5 L.

El desinfectante de manos a base de alcohol es aceptable como equipaje de mano o equipaje de bodega. Sin embargo, debe tenerse en cuenta que cuando los pasajeros desean tener el desinfectante de manos en su equipaje de mano, se aplica el límite de 100 ml o equivalente por artículo para líquidos y geles de acuerdo con las disposiciones de seguridad de la aviación (si las Autoridades Competentes no han definido ninguna exención local).

Tenga en cuenta que dichos artículos no se deben utilizar en ningún equipo o superficie de la aeronave, ya que no han sido aprobados por el fabricante de la misma.
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