Online services – Useful services during your TAP experience

Online Services

Questions you might have...

Ilustracja z trzema elementami w odcieniach zieleni i czerwieni. Na środku znajduje się monitor komputera z kilkoma napisami na ekranie i symbolem informacyjnym nałożonym na jego prawy górny róg. W tle po lewej stronie znajduje się bilet lotniczy TAP, a po prawej globus w odcieniach zieleni.
All bookings that have been made directly with TAP (online, at TAP desks, at the contact center or in stores) can be changed if the tickets have been issued for more than 24 hours.

Bookings that involve ancillary services cannot be changed:
  • these include unaccompanied minors,
  • sports equipment,
  • extra baggage,
  • transport of animals in the cabin and/or in the hold,
  • bicycles,
  • medical cases and
  • the carrying of weapons.
The following can also not be changed: bookings made through travel agencies, bookings made through the TAP Miles&Go (Miles) Programme, bookings made through the Corporate programme, bookings using promotional codes and group bookings.
Dowiedz się więcej o Prepare and manage journey