Support panel - Need help?
Do you need help? You’re in the right place!
Ask Sofia, look in the FAQs or look through all the themed sections. You can also phone or Skype us if you like. And we’ll answer!
Choose your topic
Valid for tickets issued directly by TAP.
Request a refund for a ticket or product you have purchased.
Check the status of your TAP process.
View and manage booking
View and change your booking easily.
See arrivals and departures.
Do you have an issue that you want resolved? Tell us how we can help you.
Suggestion or praise
Share your suggestions or pleasant experiences.
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