Following notice of a SEF general strike taking place on May 7th, TAP informs its passengers that the normal operation of border control for intercontinental and non-Schengen flights can be affected, both in departures and arrivals. In order to avoid delays in flights or even non-attendance, TAP advises all passengers scheduled to travel on this date to non-schengen countries, to arrive at Portuguese airports at least 4 hours prior to departure. We recommend that passengers preferably use automatic control machines if they carry electronic identity documents.

Although this strike is beyond our control, we apologize for any inconvenience this situation may cause and we would like to reaffirm our commitment to minimize the effects of this strike on our customers’ travel plans.

Passengers arriving from: Brazil, South Africa, India, Cyprus, Croatia, France, Lithuania, Netherlands, and Sweden must quarantine for 14 days at their residence or other location determined by the Portuguese authorities (except if the stay in Portugal does not exceed 48h), and must present the pre-register online form available here. (Passengers travelling from the mentioned countries who do not present the form will not be allowed to travel.)

Additionally, all passengers traveling to Continental Portugal, either as a final destination, in transit or transfer, must complete this online form after checking-in for the flight.
The proof of the filled out form will need to be presented at control points. 

Essential reasons are: professional, study, family reunion, health or humanitarian reasons.

Passengers referred at a), entering or transiting thru Portugal must present proof of laboratory testing (RTPCR) for the screening of SARS-CoV-2, with a negative result, performed within 72 hours prior to the time of departure, or they will be denied boarding. (including Portuguese citizens, residing in Portugal and their families),

Exceptions: Children who have not completed 24 months of age;

In addition to the negative test, passengers arriving from Cyprus, Croatia, France, Lithuania, Netherlands, and Sweden must quarantine for 14 days at their residence or other location determined by the Portuguese authorities (except if the permanence in Portugal does not exceed 48h), and present the pre-register online form available here.

All passengers referred at b), c) and d) entering or transiting thru Portugal must present proof of laboratory testing (RT-PCR) for the screening of SARS-CoV-2, with a negative result, performed within 72 hours prior to the time of departure, or they will be denied boarding. (including Portuguese citizens, residing in Portugal and their families)

Exceptions: Children who have not completed 24 months of age.

Additionally, to presenting a negative test, passengers that have been in Brazil, South Africa or India for the last 14 days, must quarantine for 14 days at their residence or facility determined by the authorities (unless their stay in Portugal does not exceed 48h), and present the pre-register online form available here.

The mandatory PRC tests can only be accepted in Portuguese, French, Spanish, English and Italian. An element that must be stated is the time and date at which the test was carried out.

Acceptable formats are paper and electronic (but not mobile text messages – SMS.

Passengers travelling from the Madeira and Azores Islands are exempted from presenting the negative covid test to enter mainland Portugal (unless transferring to other country, in which case the destination rules apply)

For some destinations it is mandatory that passengers complete an online form, prior to the flight, proof of which will need to be presented at control points upon arrival, verify below if this is needed in your case. For destinations that do not have an online form, passengers will be requested to fill out a form during the flight.

It is the passenger’s responsibility to comply with all government policies and entry requirements, for example the need to fill out forms and/or Covid-19 testing. Failure to do so may result in denied boarding for the flight or entry to the destination.

Please be aware that there are specific procedures for some destinations that can be verified here. Always confirm information with official government agencies to ensure you are able to reach your destination.

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Symptomatic passengers identified at the airport by public health authorities may be refused to continue their journey.

Use of a face mask is mandatory on board all TAP flights. Therefore, all our passengers, aged over 6, must be equipped with one and guarantee that it is used during the entire duration of the journey.

The use of a face mask will only be exempted for passengers who are proven to have health problems that cannot use it. In these cases, prior to the flight and in order to travel, the passenger must have a medical authorization (MEDIF). Otherwise, boarding will be denied.

We also advise our passengers to inform themselves on specific regulations that may exist at their points of origin and destination, for example that fact that it is already compulsory at many airports to wear a face mask.