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Content

Premium Customer Center - Exclusive service

Premium Customer Center

An area to deal with all matters related to your trip.


Exclusive service

An innovative one-stop area in Lisbon Airport where you can obtain all the help you need. It offers the possibility of dealing with any matter related to your trip with quick, differentiated service.

When flying as a premium passenger you have free access to the special desks of the Premium Customer Center to:

  • Ensure a faster check-in;
  • Get answers to any questions or doubts;
  • Get support for more efficient boarding.

Who can use it?


 Discount Basic Classic Plus Executive Top executive
TAP Passenger X X X X ✓ ✓
Victoria Gold ✓ ✓ ✓ ✓ ✓ ✓
Tap|corporate top card
 ✓ ✓ ✓ ✓ ✓ ✓
Star Alliance Gold ✓ ✓ ✓ ✓ ✓ ✓

TAP Platinum
American Express

 X ✓ ✓ ✓ ✓ ✓