Miles Store

Miles Store transactions are non-reversible. Read the conditions carefully before advancing with a transaction.

The Miles Store allows you to purchase, extend or transfer miles to another TAP Miles&Go account. It also allows you to convert Bonus Miles into Status Miles.

Buying, transferring, extending the validity or converting Bonus Miles into Status Miles is only allowed in blocks of 2,000 miles.

TAP Miles&Go miles cannot be redeemed for cash.

These transactions have an associated charge. Payment is by credit card. The valid credit cards for these transactions are those available in the market where transactions are performed. In some markets these transactions may be subject to an international processing fee.

The frequency of purchases and the number of miles to be purchased is limited, as are transfers, extension and conversion. (The maximum limit for purchase of miles is 200.000 miles per year.)

All miles purchased, transferred or which have their expiry date extended are considered Bonus Miles and are not refundable.

All miles purchased and transferred are valid for one more qualifying period, at least another twelve months.

The transfer of miles is only possible between TAP Miles&Go accounts and the miles are credited in the account indicated for the transfer. The charge associated with this transaction is paid by the Client who transfers the miles.

Extending the validity of miles is only applicable to the number of Bonus Miles about to expire and is made in blocks of 2,000 miles. The difference in the value of miles selected in the block is not credited.

The mile validity extension feature is not available for retroactive expiry periods. This transaction must be completed before the expiry date of the miles.

This extension of validity is only possible for the miles that are expiring on the next miles expiry date. Extended miles will be valid for another 3 qualifying periods (3 years).

The frequency of purchases and the number of miles to be purchased is limited, as are transfers, extension and conversion. (Maximum limit per year for the transfer of miles is 20,000 miles.)

All miles purchased, transferred or which have their expiry date extended are considered Bonus Miles and are not refundable.

All miles purchased and transferred are valid for one more qualifying period, at least another twelve months.

The transfer of miles is only possible between TAP Miles&Go accounts and the miles are credited in the account indicated for the transfer. The charge associated with this transaction is paid by the Client who transfers the miles.

Converting Bonus Miles into Status Miles allows you to achieve a higher status or maintain the present status. This transaction may be carried out in cases where the Client cannot reach the required Miles Status threshold by the end of the annual qualification period. This transaction has an associated charge payable by the Client through credit card that should be made by the end of the Client's accrual period.

The conversion of Bonus Miles to Status Miles can only be done in 2,000 mile blocks, with each block of 2,000 Bonus Miles worth 50% of Status Miles (i.e. 1,000 Status Miles).

The frequency of the conversion of Bonus Miles into Miles Status as well as the number of miles to be converted is limited to the annual miles earning period and according to the TAP Miles&Go Client status (Miles, Silver and Gold).

The Bonus Mile to Status Miles conversion feature will not be available for retroactive Status Miles earning periods.

If you are Miles and want to move up to Silver:

• You must have at least 25,000 Status Miles in the account, which can be converted;
• You can convert up to 10,000 Bonus Miles into 5,000 Status Miles;
• You need 30,000 Status Miles to attain Silver status.

If you are Silver and want to maintain this status:

• You must have at least 15,000 Status Miles in the account, which can be converted;
• You can convert up to 10,000 Bonus Miles into 5,000 Status Miles:
• To remain Silver you need 20,000 Status Miles.

If you are Silver and want to move up to Gold:

• You must have at least 60,000 Status Miles that can be converted;
• You can convert up to 20,000 Bonus Miles, which become 10,000 Status Miles;
• You need 70,000 Status Miles to attain Gold status.

If you are Gold and want to maintain this status:

• You must have at least 45,000 Status Miles in the account, which can be converted;
• You can convert up to 10,000 Bonus Miles into 5,000 Status Miles;
• To remain Gold you need 50,000 Status Miles.