Travel Insurance

Find out why the Chubb Travel Insurance is essential, how to activate it and the benefits it offers for your protection.

The importance of having Travel Insurance

Traveling is an exciting and enriching experience, but unforeseen events can occur at any time. Having Travel Insurance is essential to ensure that you are protected against unexpected situations that may affect your trip.

Ensure your protection by purchasing and activating our Travel Insurance in partnership with Chubb, a leading global insurer in protection and coverage. Relax and travel with confidence, without worries.

When and how to purchase

Purchase your Chubb Travel Insurance when booking your flight online with TAP, in the official language of your country or in English. Choose the Insurance option according to the type, start date and duration of the trip at the stage before paying for your booking.

Additional Information

If you are traveling accompanied by children aged 2 or younger, they will be included in the Insurance policy at no additional cost;
The Insurance is available to residents of the country where the Insurance is being contracted, through automatic access to the specific website of that country. You do not need to take any additional action to be correctly directed to the website;
Insurance is available to people aged 64 or younger, at the time of purchase;
The Insurance has a line for Customer Service and claims. Both contacts, organized by location, can be found here (PDF, 0.2 MB, EN, PT, FR).

Coverages and conditions

Cancellation costs up to the policy limit + flight cost if you are diagnosed with a contagious disease (1);
Reduction costs if you are diagnosed with a contagious disease (1);
Medical expenses and repatriation if you are diagnosed with a contagious disease (1);
Refund in case of cancellation for reasons such as illness, injury and others + expenses related to medical emergency incidents (before the trip);
Flight cancellation costs and emergency medical care (during the trip);
Refund in case of lost, stolen or damaged baggage;
Compensation for any inconveniences during the trip (including flight delays or cancellations).

Check out the coverage limits and pre-contractual conditions of the Travel Insurance here (PDF, 0.3 MB, EN). Please note that trips to Cuba are not included and you must be a resident of the country where the sale takes place.

Note: Insurance does not cover situations where, at the time of booking, there were already travel warnings issued by government authorities advising against traveling to your destination.

(1) Your inability to travel must be confirmed by a doctor and the disease (including COVID-19 and its variants) proven by a positive (or relevant) PCR test.

Right of Withdrawal

If you purchase travel insurance online, you may withdraw from your policy within 14 calendar days of the purchase date, free of charge and without needing to provide a reason, in accordance with applicable legislation.

To exercise your right of withdrawal , please submit your request directly to Chubb before the end of the withdrawal period or before your scheduled departure date, whichever comes first.

Important information

Travel insurance policies with a duration of less than one month cannot be cancelled under the right of withdrawal.
The right of withdrawal may no longer be available if you have already submitted a claim under the policy.
Withdrawal requests submitted after the applicable deadline cannot be accepted.