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    All the essential information on baggage is here.
    Your baggage is important to you and to us. Travel with everything you need without having to worry about anything.

    Everything about your baggage

    • Hand baggage

      115 cm / 45 in

      Economy Class: 8 kg / 17 lbs

      Business Class: 2 pieces of 8 kg / 17 lbs
    • Hold baggage

      158 cm / 62 in.

      Maximum weight: 32kg / 70 lbs.

      Limit varies according to class/destination.
    • Special baggage You don’t have to leave anything at home.
    • Forbidden baggage See what you cannot take with you.
    • Baggage problems Has your bag been lost or damaged? See the solutions.
    • Baggage recommendations Discover our recommendations for your baggage to travel safely.

    Baggage tools

    Everything you need to organize your baggage.
    • Checked baggage Check whether your baggage was transported on your flight. This service is only available for flights departing from Lisbon, Porto, Faro, Funchal and Sao Paulo (Guarulhos).
    • Where is my bag? Track your bags.
    • Lost & Found If your baggage is late, now you can fill out the form online and avoid queues at the airport. You can do this up to 12 hours after landing (except in Brazil and Italy, due to legal restrictions).