Your little getaway starts here

With this registration, the user declares that they have read, understood and accepted the Terms and Conditions described below. These Terms and Conditions may be amended at any time by the TAP Miles&Go Programme, provided that the amendments take effect as of the date of their publication. Subsequent access and use by the user will be considered a clear sign that the user has read, accepted and understood the amended Terms and Conditions. By using these web pages or making a purchase through them, the customer is agreeing to be bound by these conditions.

The Club TAP Miles&Go is intended for TAP Miles&Go Programme Customers. It is a twelve (12) month plan that provides Bonus Miles, Status, benefits and exclusive offers.

Joining one of the Club TAP Miles&Go with the option of payment by monthly direct debit is only possible for Clients who, when subscribing to a Club, have an address in Portugal associated to their TAP Miles&Go Cliente Account.

Joining one of the Club TAP Miles&Go plans is a loyalty commitment and assumes acceptance of an initial membership period of 12 (twelve) months. After the initial 12 (twelve) month period, in the event the Client has opted to pay by monthly direct debit, membership of the Club TAP Miles&Go will renew automatically for equal and successive periods of 12 (twelve) months.

The first monthly payment will be taken within 3 (three) working days of joining the Club TAP Miles&Go: that is, the monthly fee will be automatically debited from the Client’s nominated account, at which time the Club TAP Miles&Go will be activated. Should there be insufficient funds in the Client’s account, or if for any reason beyond the control of TAP Air Portugal there is a failure to collect first monthly fee, the Club TAP Miles&Go membership will cease immediately without any prior notification from TAP Air Portugal and the Client will have to re-join. No further attempts to obtain payment will be made following a refusal by the bank.

Once the first monthly fee has been paid, membership of Club TAP Miles&Go will be confirmed and the Client may make use of it.

The membership transaction is not reversible nor refundable.

After the initial 12 (twelve) month period, in the event the Client has opted to pay by monthly direct debit, membership of the Club TAP Miles&Go will renew automatically for equal and successive periods of 12 (twelve) months.

Club TAP Miles&Go miles will be credited and counted after joining and upon the corresponding monthly payment. Bonus Miles and Status Miles will be credited each month upon successful payment of the monthly fee, both upon joining and on subsequent monthly payments. Miles will be credited upon payment of each monthly fee.

Once the first monthly fee has been paid, membership of Club TAP Miles&Go will be confirmed and the Client may make use of it.

Clients receive the miles according to the rules in force at the purchase date. The miles are credited when the bank authorises the direct debit and when the Club membership is activated in the TAP Miles&Go account. If there is another special offer when your Club membership is activated in the TAP Miles&Go account, it will not apply.

Monthly miles will be credited upon successful payment of the monthly fee on the date selected by the Client (1^st, 10^th or 21^st of the month).

The client may change the IBAN associated with the direct debit of your Club's tuition fees at any time. The effectiveness of this change will take at least 3 working days, and as such, the next monthly fee may still be charged to the previous IBAN, depending on the relationship between the date of the request and the date of collection.

If the Client cancels the payment before at least the first 6 (six) full months of each 12 (twelve) month period have elapsed, your Club TAP Miles&Go membership will be canceled, the Bonus Miles and Status Miles accumulated with the Club will be charged back, as well as the miles extended in its validity as a Club benefit and, if you have received a new status due to membership in the Club, it will be withdrawn. If the Client has already used these miles on tickets or other services, these will be canceled and the account will have a negative balance and remain suspended until the balance is settled.