Contacts - General, Corporate and TAP Miles&Go

  • Book flight
    Type of trip
    Stopover
    Make a stop for 1 to 5 nights (24 to 120 hours) in Portugal during your trip.
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Where would you like to Stopover?
    When would you like to Stopover?
    How many Stopover nights?
    Book with:
    Additional information
    Only flights operated by TAP and TAP Express can be booked using miles. This option is exclusive to logged in TAP Miles&Go Clients.
    Close
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    Rent-a-car Hotel Transfers other bookings
  • Manage booking 
    toolbarchooseone
    Cancel/Refund
    Manage booking 
    Enter your booking code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Print your invoice
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the booking details.
    Close
    Rent-a-car Hotel Transfers other bookings
  • Check-in
    toolbarmanagecheck
    Enter your booking details
    Enter your booking details
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
    Close
  • Flight information
    toolbarchooseone
    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
    Close

Contacts

We’re always here to help. Here are the different ways of talking to us.
Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other contacts

TAP Miles&Go
TAP Head Office
Corporate
Groups Dept.
Cargo
Corporate Communication

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

customer@tapmilesandgo.com

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Help Center

(+351) 707 200 221
Monday to Sunday: 24h

Email

tapcorporate@tapcorporate.com

Email

gruposvendasdiretas@tap.pt
sales.charters@tap.pt
allots@tap.pt

Help Center

Lisbon: (+351) 218 445 470
Porto: +351 229 432 454 / + 351 229 432 455
Madeira: (+351) 291 520 830 / +351 961 220 189
Azores: + 351 967 661 956

Corporate Communication

(+351) 21 841 60 17

Local Offices

Choose a location:

Contact Center

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Lost & Found

(+351) 707 205 700

Customer Service desk

Aeroporto de Lisboa, 1704-801 Lisboa, Portugal
05:00 am - 11:00 pm
From the 18th of January, TAP’s Ticket desk, at Lisbon airport, has been closed, all services previously provided by the Ticket Desk will be assumed by the Customer Service desk (in the check-in area).