Contacts - General, Corporate and TAP Miles&Go

  • Book flight
    Type of trip
    Stopover
    Take a break in Portugal during your trip.
    Close
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    What kind of Stopover trip?
    Search by Stopover origin and destination.
    Travel dates
    Where would you like to Stopover?
    When would you like to Stopover?
    Travel dates
    Where would you like to Stopover?
    How many Stopover nights?
    First flight
    Second flight
    Number of passengers
    Where would you like to Stopover?
    When would you like to Stopover?
    Book with:
    toolbarreservation
    Rent-a-car Hotel Transfers See all book options
  • Manage booking 
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    Manage booking 
    Enter your booking code
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Print your receipt
    Additional information
    This is a large numerical code (containing more than a dozen digits), that can be found in the information containing the booking details.
    Close
    Rent-a-car Hotel Transfers See all book options
  • Check-in
    toolbarmanagecheck
    Enter your booking details
    Additional information
    This is an alphanumeric code with a maximum of six characters. You can find it in the “booking ref.” field on the electronic ticket you received by email.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
    Close
  • Flight information
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    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
    Close

Contacts

We’re always here to help. Here are the different ways of talking to us.

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other contacts

TAP Miles&Go
TAP Head Office
Corporate
Groups Dept.
Cargo
Corporate Communication

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

customer@tapmilesandgo.com

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Help Center

(+351) 707 200 221
Monday to Sunday: 24h

Email

tapcorporate@tapcorporate.com

Email

gruposvendasdiretas@tap.pt
sales.charters@tap.pt
allots@tap.pt

Emergency contacts


For urgent matters 48 hours prior to the departure.
allots.help@tap.pt
grps.help@tap.pt

Help Center

Porto: (+351) 229 432 454
Madeira: (+351) 291 520 830
Azores: (+351) 295 206 460
Lisbon: (+351) 218 445 470

Corporate Communication

(+351) 21 841 60 17

Local Offices

Choose a location:

Contact Center

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Lost & Found

(+351) 707 205 700

Customer Service desk

Aeroporto de Lisboa, 1704-801 Lisboa, Portugal
05:00 am - 12:00 pm
From the 18th of January, TAP’s Ticket desk, at Lisbon airport, has been closed, all services previously provided by the Ticket Desk will be assumed by the Customer Service desk (in the check-in area).