PETS

Miles&Go Pets

Use your miles to take your pets on TAP flights, or, if you pay for your booking with money, you’ll earn miles on your purchase.

Take your best friend travelling with you

With TAP Miles&Go you can use your miles to pay for your pet’s journey. If you pay for the trip with money, then you will earn miles.

See how you can use your miles to book a journey for your pet on board our aircraft, and find out how many miles you can earn when travelling with your four-legged friend.
1. Book the trip.

Select the destination and enter your TAP Miles&Go Customer details when booking.

2. Add extras to your flight.

When in extra services, select the option “pets”. You have up to 24 hours before departure to complete the booking.

3. Use your miles to complete the booking.

Select the option “use miles to pay for your extras” on the select extras or payment page.

Domestic flights (Portugal)
7,000 miles
Flights to Europe and Morocco
14,000 miles
Intercontinental flights
30,000 miles
Weight up to 32 kg / 70 lb (animal and carrier).
Domestic flights (Portugal)
14,000 miles
Flights to Europe and Morocco
20,000 miles
Intercontinental flights
40,000 miles
Weight between 32 kg / 70 lb and 45 kg / 99 lb (animal and carrier).
Domestic flights (Portugal)
26,000 miles
Flights to Europe and Morocco
40,000 miles
Intercontinental flights
60,000 miles
  1. Valid only for TAP Miles&Go Customers.
  2. Product must be booked in advance (not available at airports).
  3. These services are available only on flights operated by TAP and TAP Express.
  4. Miles are non-refundable.
  5. Subject to availability.
1. Book your trip.

Choose your destination and enter your TAP Miles&Go Client details during booking.

2. Book the transport for your pet.

You have up to 24 hours prior to departure to make the transport booking.

3. See the miles balance grow!

Check the miles credit of your flight at the same time as the miles credit for transporting your pet.

Miles are earned by sectors travelled and by pet transported.
Transport in the cabin earns
250 miles
Com o transporte no porão, acumula
500 miles
  1. Offer valid for registered TAP Miles&Go clients who indicate their TAP Miles&Go client number when booking a ticket with cash, and travelling with pets (in the cabin and/or hold) associated with their booking.
  2. Valid for flights operated by TAP (except code-share flights, flights chartered from other airlines or flights outside of the normal schedule).
  3. The accumulation of miles is done per segment flown and per animal transported, being 500 miles for animals transported in hold and 250 miles for those transported in cabin, provided they are accompanied by TAP Miles&Go Client duly identified in the reserve.
  4. The offer to earn miles is limited to the space available for the transport of animals in the cabin or hold, depending on the type of aircraft.
  5. The miles for the transport of pets will be credited simultaneously with the credit of miles for the TAP Miles&Go client’s ticket.
  6. If you find that the miles for your pet were not credited automatically, you should send an e-mail to the Miles&Go programme at customer@tapmilesandgo.com.
  7. Click here for more information about documentation and prices regarding travelling with pets.
Rules and conditions for transporting pets
Find out more about how TAP transports pets on the pets page or in the FAQs and fly safely with your best friend.
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